customer
Great job
Great job! She helped me with sending an old (paid)invoice to a one of my customers requesting it and helped with ensuring I get email confirmation when my customers pay their invoices.

Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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677 approved reviews, newest moderated first
customer
Great job! She helped me with sending an old (paid)invoice to a one of my customers requesting it and helped with ensuring I get email confirmation when my customers pay their invoices.
customer
Wonderful customer service provided a solution within two minutes and knew exactly what the issue was before. I even finish my sentence. Excellent customer service!!
Kathleen G.
5 stars to the rep for patience, understanding the process itself is arduous and needs a human installer to come out and help
Pk
Avoid US Bank, Elavon, and Talech at all costs. They drained $891 from my account for a broken POS system and then ignored my refund requests. Small businesses deserve partners, not predators.
Antikboden V.
Driftstörningar igen. Har inte fått mina pengar från lördagens kortköp än. Det är torsdag. Brukar inte ta så här lång tid men har hänt flera gånger tidigare att insättningen är försenad. Krångligt att få fram månadsfakturan. Lösenord och verifieringskod. Har bett om vanlig faktura, som från andra företag men det är tydligen väldigt hemligt. Har fortfarande inte lyckats få fram någon faktura till bokföringen men jobbar på det.
Response from Elavon U.S.Aug 21, 2025
Tack för att du ville dela din upplevelse med oss, Antikboden. Vi går gärna igenom detta med dig för att se hur vi kan hjälpa till. Skicka oss ett mejl till [email protected] med ditt telefonnummer, kundnummer och referensnummer 58001, så ringer vi dig direkt för att hjälpa dig. Vi ser fram emot att höra från dig. Med vänlig hälsning. ^Heather
Jawahir
The representative was very kind, helpful and knowledgeable about her craft. she gets a A+ from me and her name was valerie
customer
my overall experience was horrible until I got Valerie and she is great and the only reason I am still here
customer
she was very helpful and patient with me. pleasant and reassuring to talk to.