ElanfinancialservicesReviews of elanfinancialservices.com

Simply put, they do not care about you as a customer. I have been a Fidelity customer for 20 years now. Absolutely no issues. I have also been a Fidelity credit card member for 15 years, I don't recall any issues there either. Anyways, recently deposited checks into Fidelity and it took 2 weeks for them to clear causing bills to bounce back. One of them was the Fidelity CC. I explained this situation, that I've never been late on a payment in 15 years and they simply did not care. Still charging me fees. $30 here, $30 there. They even siad when I requested a reversal "we see youve been a valuable customer and have not requested this before" blah blah. Nope, denied. I called back to get an explanation and the guy I talked to simply did not understand what was going on. In the end closed my card. I'm moving on, this will unfortunately probably cause me to close my fidelity account since the 2 of them are tied very closely. It's a shame

Charged us interest and late fee when we sent payment 20 days before it was due. They cashed check two days after due date. When we challenged this, and asked about the postmark on our payment, they said it was two days after they, themselves actually cashed our check payment. They cancelled the late fee but still hit us with interest charge. Bunch of lying, cheating, fraudulent jerks.

Scam, told me I had insufficient funds to cash my payment which was not true, I fought it and got my fees back. A few months later now they are telling me they never received my check in the mail. Total scam, the attorney general should be contacted.

Applied for a credit card The ID department require me to freaking fax over everything my ID and my social, screw off! I don't even have a fax. Who has a fax.

The Fed’s exchange is about 5.5% Elan is charging me 29.24%. I have been a customer for over 25 years my credit rating is very good and they refuse to give me any break on this interest rate. This is predatory. I would advise anyone to avoid this company and use someone else.

I've been an ELAN customer for a couple of years now, which started as a balance-transfer offer from my bank of 10+ years. Payments have always been made on time and with payments above the minimum. I had built quite a credit limit with them over time and used the card, one time, to make a rather large purchase last fall. Please understand that this card was never used for purchases and was only used for balance transfers in 2/2022. I never expected what came next! Once the sole purchase was made, it brought me within $400 of my credit limit, and within a month of the purchase, ELAN sent me a letter stating that my credit score was horrible and they were immediately dropping my credit line to my remaining balance. Although quite confused by their calculations, I continued to make payments on time, and well above the minimum required. Low and behold, I just received another letter from them, making the same statements as before, and reflecting the same horrible score as last year (impossible, when compared to the major 3 bureaus) and again, reduced my credit limit to with $345 of my remaining balance and this time, reporting the decrease to the bureaus, thus decreasing my credit score! ELAN has no issue with collecting an interest rate of 24.74%, however they have now, twice, lowered a card limit w/o justification. Stay far away from this card issuer.

Webster Bank offers their customers this Elan Credit card service, so they are part of the SCAM too. Elan does not side with customers, even when you show them multiple SCAM reviews on the merchant (BEFUNKY) on trustworthy websites like (Trustpilot) who offer reviews positive and negative Elan sides with the merchant. Because Elan gets a piece of the pie (sought to speak) from their merchant services when the card is accepted by the merchant. DO NOT USE ELAN FINANCIAL CREDIT CARD SERVICES TO PURCHASE ANYTHING! YOU'VE BEEN WARNED MULTIPLE TIMES. From all these bad reviews, and there are many more bad reviews like these out there on other review websites. The only way we will stop companies like this one from operating is to stop using them, so pass this negative review and other bad reviews to all your contacts and put them on social media.

Elan treats longstanding customers with a LONG history of 100% timely payments (and long favorable history of business with multiple other Ameriprise products) as unwanted business and unlike most credit card companies will treat established customers' online request for a credit limit increase as a "hard" credit increase inquiry instead of a "soft" inquiry. Thankfully, unlike Elan, American Express treats their customers right...