John P.
Awesome customer service
I placed an order for 2 pairs and picked the wrong size on one pair. I contacted customer service and they were able to change the order before the products shipped.

EKON is a motorcycle riding gear company built around one belief: real crash protection should look and feel like the clothes you already wear. We design gear for riders who refuse to choose between staying safe and looking like themselves.
EKON (ekontravel.com) has 172 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent

Clothing & Underwear · Laguna Beach, California
Excellent

Clothing & Underwear · Torrance, California
Excellent

Clothing & Underwear · Escondido, California
Excellent
172 approved reviews, newest moderated first
John P.
I placed an order for 2 pairs and picked the wrong size on one pair. I contacted customer service and they were able to change the order before the products shipped.
Lori K.
We purchased Ekon RoadArmor riding pants on their official site; at the time the refund/guarantee policy stated if dis-satisfied for any reason a full refund will be issued. Both my husband and I tried on the riding pants, for both of us the waist was too large, the rise was way too long and the pant length was too short; this renders the pants unwearable. We had no issues with the quality of the fabric. When we requested a refund, they stated the refund policy had changed, and they would only exchange for store credit, no exceptions. We have no need for other gear. This bait and switch tactic on their website is poor business practices
Response from EKONOct 14, 2026
Hello, We’re sorry to hear that your experience with EKON hasn’t met your expectations. We understand your concerns and would appreciate the opportunity to look into your situation more closely. Please feel free to contact us by email so we can review your case together and see how we can help. We’re here to listen and will do our best to assist you. Best regards, The EKON Customer Service Team
Stephen C.
My package arrived before scheduled and everything was in good shape. It’s also a great experience, they care about providing great customer service.
Todd M.
Do not buy these pants they are not a reputable company!!! Understand my frustration they say, we received your products back, they say and yet no refund
Response from EKONOct 13, 2026
Hello, We’re truly sorry for the delay in processing your refund and understand your frustration. This was an exceptional delay, and we sincerely apologize for the inconvenience it caused. We’ve now processed the refund for your order as requested. Your satisfaction matters to us, and we take every customer concern seriously. We’re glad we could resolve this for you and appreciate your patience throughout the process. Best regards, The EKON Customer Service Team
Dino B.
Great service, excellent product and price, and a very quick delivery, the only problem was that they had to be shortened by 2".
Mike M.
I am just starting this adventure of doing some 2 track riding with my son. Like the look the quality and the price was real. Got the pants and was very pleased.
Scott
You changed your sizing charts and that was helpful. The 38 is still smaller than US 38 waist. I'm guessing you use the actual measurements. It will work. Just tight for now. Otherwise, wanted your other colors but you only had black. I'll see how it goes. Looks like they will be comfortable. Gotta finish getting my bike running to test it all out.
Victor
Just amazing!