EIOReviews of eio.com

3.7697 reviews
Tools & Equipment
3102 KASHIWA ST, Torrance, California

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EIO

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About EIO

Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at [email protected]. We typically respond to all emails within 24-48 hours.

EIO (eio.com) has 697 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: eio.com
Website: eio.com
Category: Tools & Equipment
Location: Torrance, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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EIO reviews

697 approved reviews, newest moderated first

Super B.
Dec 24, 2020
Fantastic company
Fantastic company, they go the extra mile, would definitely recommend!
Response from EIODec 24, 2020
Awesome! Glad to help you out! If you need anything else, let us know!
jbcurtisbrooks
Dec 14, 2020
Quick shipping and item as described
Quick shipping and item as described. Thanks!
Response from EIODec 15, 2020
AWESOME! Thanks for the feedback!
BrianB
Dec 12, 2020
Love you site!
Love you site!
Response from EIODec 14, 2020
Great! Glad to hear from you!
ROSS W.
Dec 11, 2020
Received the goods in good time.
Received the goods in good time.
Response from EIODec 14, 2020
That's what we like to hear!
Michael B.
Dec 10, 2020
Not a good business to do business with…
Not a good business to do business with full of excuses
Response from EIODec 10, 2020
We shipped customer order ontime, once carrier had the item, there were slight delays. USPS has had numerous delays due to COVID. We shipped 11/25 from California, customer received the item in Florida on December 3. No undue delays were associated with this item, all customer complaints were due to shipping delays. Once the carrier has the item, we have limited - if any - control of the package. Please see tracking history, this is not an egregious delay in shipping. Tracking History December 3, 2020, 1:09 pm Delivered, In/At Mailbox ROCKLEDGE, FL 32955 Your item was delivered in or at the mailbox at 1:09 pm on December 3, 2020 in ROCKLEDGE, FL 32955. December 3, 2020, 7:10 am Out for Delivery ROCKLEDGE, FL 32955 December 3, 2020, 6:59 am Arrived at Post Office ROCKLEDGE, FL 32955 December 3, 2020, 3:09 am Arrived at USPS Facility ROCKLEDGE, FL 32955 December 2, 2020, 9:30 pm Arrived at USPS Regional Destination Facility SEMINOLE-ORLANDO FL DISTRIBUTION CENTER December 1, 2020 In Transit to Next Facility November 30, 2020, 7:56 am Departed USPS Regional Origin Facility SANTA CLARITA CA DISTRIBUTION CENTER November 29, 2020, 9:20 pm Arrived at USPS Regional Origin Facility SANTA CLARITA CA DISTRIBUTION CENTER November 26, 2020, 5:55 am Departed USPS Regional Origin Facility LOS ANGELES CA DISTRIBUTION CENTER November 25, 2020, 9:34 pm Arrived at USPS Regional Origin Facility LOS ANGELES CA DISTRIBUTION CENTER November 25, 2020, 8:19 pm Accepted at USPS Origin Facility TORRANCE, CA 90505 November 25, 2020, 4:02 pm Shipment Received, Package Acceptance Pending TORRANCE, CA 90503
RP
Dec 10, 2020
Too long to get product/refund
Ordered masks back on February 27, 2020. Got charged but never got the masks. Contacted them two different times with no conclusion. Just emailed them again demanding my money back. No follow up from them. Their terms and conditions make no sense… They choose to make 10% off of you no matter what. I wouldn’t (obviously, I can’t) buy a thing from them if this is how they do business. UPDATE: after contacting them again they did refund my money.
A.R. C.
Dec 8, 2020
The best brands
The very best brands, top quality, fast shipping and excellent customer service.
Response from EIODec 8, 2020
Great! Thanks for your feedback!
Debra C.
Dec 8, 2020
I am very pleased with the lanterns.
I am very pleased with the lanterns I ordered. They do have an orange tinted light, however. I ordered them to put in 4 windows in my home for Christmas. I once burned a hole all the way through my carpet using electric plug- in decorative candles in these windows. I love that these LED lanterns look like antiques and are very decorative. I also can use these for light if the electricity goes out. They are not very bright, and would be hard to read by. The brightness is adjustable. The batteries are an added expense, as they take 2 size D batteries each. Overall, I am satisfied with the lamps. ( plus I am not as afraid my 2 cats would knock them over and start a fire.)
Response from EIODec 8, 2020
Awesome! Glad to have you as a customer.

EIOReviews of eio.com

About EIO

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About EIO

About these reviews

More in Tools & Equipment, California

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EIO reviews

Fantastic company

Quick shipping and item as described

Love you site!

Received the goods in good time.

Not a good business to do business with…

Too long to get product/refund

The best brands

I am very pleased with the lanterns.