Evergreen Credit UnionEvergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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customer
The loan process was quick and easy. Everyone involved was professional, courteous and wonderful to deal with. I will definitely use them again in the future.
Response from Evergreen Credit UnionSep 25, 2020
Thank you for your review! We're glad you had a great experience and plan to work with us again in the future. We're happy to help. Please let us know if we can help again in the future. Have a great weekend, Evergreen Credit Union
A.L.
I appreciate you. Thank you for making the extra effort to answer my questions and finding the information I needed. I am genuinely grateful for the time you took and the kindness you shared. I’ve been a customer since I was a kid and your service has been one of the biggest reasons my entire family has stayed customers. (As a recommendation, I would love to see checks deposited independently so I can have a record of individual deposits. This would help me self-serve and help myself manage my accounts).
Response from Evergreen Credit UnionSep 25, 2020
Hey A.L., Thank you for your review! We appreciate you as well, and we're happy to hear you've been a customer for so long. Thank you also for your recommendation. We'll relay that to our team. Please let us know if we can help again in the future, and have a great weekend! Evergreen Credit Union
Priscilla B.
I've been with Evergreen for 50 years and have had best service with you.
Response from Evergreen Credit UnionSep 25, 2020
Hi Priscilla, Thank you for your review, and thank you for your support! We're glad to help. Please let us know if we can help you in the future. Have a great weekend, Evergreen Credit Union
customer
I needed some documents for a mortgage that I thought would be difficult to obtain, since I am not online with Evergreen. My requests were processed with ease and efficiency and took a great weight off my shoulders! Thank you, Evergreen and Ilea!
Response from Evergreen Credit UnionSep 25, 2020
Thank you for your review. We're glad Ilea could help you with your mortgage question! Please let us know if we can help again the future. Have a great weekend, Evergreen Credit Union
Robin
Pleasant and helpful as always.
Response from Evergreen Credit UnionSep 25, 2020
Hi Robin, Thank you for your review. We're glad we've been able to provide you with the world-class member service we strive for. Have a great weekend, Evergreen Credit Union
Sue
We got charged twice for a purchase so I left a message on my account page to question the extra charge. The first person who responded to my message pretty much said there wasn't anything to be done because it was a debit purchase and I should take it up with the vender to get a refund. This didn't sound right to me so I called the bank and talked with Anne Libby. She filed a dispute on our behalf and got Card Services to initiate an investigation. She was very polite and helpful and handled the issue in a professional manner!
Response from Evergreen Credit UnionSep 25, 2020
Hi Sue, Thank you for your review! We're glad that Anne could help you with your dispute. Please let us know if we can help again in the future. It's our pleasure! Have a great weekend, Evergreen Credit Union
customer
Easy to work with.
Response from Evergreen Credit UnionSep 22, 2020
Thank you for your review! We're glad you find us easy to work with. Please let us know if we can help in the future. Have a great rest of your week, Evergreen Credit Union
Noah H.
Always Awesome Sauce!
Response from Evergreen Credit UnionSep 22, 2020
Hi Noah, Thank you for your review. We appreciate the compliment! Please let us know if we can help you in the future. Have a great rest of your week, Evergreen Credit Union
