Evergreen Credit UnionReviews of egcu.org

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It took awhile but they were able to get the info I needed for an application for rides from my town to Portland.

The people were very nice and the paperwork was there Great service

Overall a decent experience. My biggest complaint is the slowness of the company in general. I sat up to Camping World for hours thinking it was them that was the issue but it turns out it was this credit union. Nothing was said until almost three hours later that the loan initiator did not have all the information. Three hours I will never get back. But after that he really stepped up to make sure things flew through. On the billing side of things...also super slow. Just got my info to pay my bill 4 days prior to the due date, Makes me nervous...I always pay my bills well before they are due. But the web site is pretty awesome and easy to set up. Overall not bad just slow on things I think should be addressed as being quicker. Thanks!

Found out the hard way that business debit cards are set by default to allow you to go negative for basic in-store purchases vs normal debit cards that would deny the purchase. Lead to two $32 "convenience" fees for going -$11. Doesn't feel very convenient but at least they reversed one INSF fee for me. They also removed the option that allows the card to go negative for those basic in-store purchases.

We truly enjoy doing business with Evergreen. The staff is always helpful and quick to get back to us. The small community aspect of the offices and knowing the people we deal with makes our business with them much more enjoyable.

I applied for an auto loan and was helped quickly, Stephanie Wilkinson walked me though completing the loan and was excellent to deal with.