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Evergreen Credit Union Reviews | Read Customer Reviews of egcu.org

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Money & Insurance
Banking & Money
Evergreen Credit Union

Evergreen Credit UnionReviews of egcu.org

4.9389 reviews
Banking & Money
225 Riverside St., Portland, Maine

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Evergreen Credit Union4.9

Reviews389 About Contact

Overall score

4.9 out of 5

Excellent

Average of 389 reviews

Distribution

5★95%
4★2%
3★1%
2★1%
1★2%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(207) 221-5000
egcu.org
225 Riverside St.Portland, ME 04103

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About Evergreen Credit Union

Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us

Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: egcu.org
Website: egcu.org
Category: Banking & Money
Location: Portland, Maine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Evergreen Credit Union reviews

389 approved reviews, newest moderated first

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Denise
Oct 30, 2020
Excellent customer service
As usual customer service was excellent. I could not open an additional account online so used the message feature to communicate with ECU. Paige responded and had Cassie call and she was able to set the account up over the phone. I was expecting to go to the branch so that made my day. Alway friendly and professional customer service at ECU.
Response from Evergreen Credit UnionNov 6, 2020
Hi Denise, Thank you for your review. We're glad that Paige and Cassie could help provide the excellent member service we're striving for. Please let us know if we can help you again in the future. Have a great weekend, Evergreen Credit Union
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Jacqueline M.
Oct 20, 2020
Evergreen credit Union is my last stop.
Evergreen credit Union has done everything and more for me than any bank could do and has cost me less to do it. The staff is amazing and helpful and knowledgeable. They go above and beyond to help me accomplish my life goals. Of course you have to meet the banking criteria but once you develop a relationship with the staff at evergreen credit Union they will bend over backwards to work with you. I changed every account I have both commercial and personal to evergreen a long time ago and saved a minimum of $1,000 a year right out of the gate in bank fees. The savings have never stopped.
Response from Evergreen Credit UnionOct 21, 2020
Hi Jacqueline, Thank you for your review. We're happy to hear you've received the world-class member service we aim to provide! Please let us know if we can help again in the future. Have a great week, Evergreen Credit Union
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customer
Oct 14, 2020
Outstanding
Great customer service. Prompt. Efficient. Polite. Friendly. Everything one should expect.
Response from Evergreen Credit UnionOct 21, 2020
Hello, Thank you for your review. We're glad you received great customer service! Please let us know if we can help again in the future. Have a great week, Evergreen Credit Union
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customer
Oct 9, 2020
The gentleman I spoke with was very…
The gentleman I spoke with was very patient and very helpful
Response from Evergreen Credit UnionOct 13, 2020
Hello, Thank you for your review! We're glad you received excellent member service. Please let us know if we can help in the future. Have a great week, Evergreen Credit Union
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Joe G.
Oct 5, 2020
Excellent experience
Julie was prompt in responding to my inquiries. She was businesslike, kind and informative. She was very patient with me in finishing up forms online.
Response from Evergreen Credit UnionOct 13, 2020
Hi Joe, We're happy to hear about your positive experience with Julie! Please let us know if we can help further. Have a great week, Evergreen Credit Union
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DOUGLAS R. W.
Oct 5, 2020
VERY HELPFUL,PROFESSIONAL AND FRIENDLY
VERY HELPFUL,PROFESSIONAL AND FRIENDLY! HIGHLY RECOMMEND THIS C. UNION!
Response from Evergreen Credit UnionOct 13, 2020
Hi Douglas, Thank you for your review! We're happy you received the world-class member service we strive for! Please let us know if we can help again in the future. Have a great week, Evergreen Credit Union
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customer
Sep 29, 2020
Kacie Cannell was amazingly helpful…
Kacie Cannell was amazingly helpful with an important issue, and she followed through immediately sending me 10 years of bank statements AND home equity loan statements. AMAZING! 5 stars to Kacie
Response from Evergreen Credit UnionOct 1, 2020
Hello, Thank you for your review. We're happy Kacie was able to help you with your issue. She strives to provide the excellent member service we're aiming for. Please let us know if we can help again in the future. Have a great weekend, Evergreen Credit Union
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Sid D.
Sep 29, 2020
Sean did an excellent job
Sean did an excellent job of getting answers I needed to resolve my need. He was very professional and polite. I enjoyed working with Sean
Response from Evergreen Credit UnionOct 1, 2020
Hi Sid, Thank you for your review. We're happy Sean was able to help you! He strives to provide world-class member service. Please let us know if we can help again in the future. Have a great weekend, Evergreen Credit Union
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