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Evergreen Credit Union Reviews | Read Customer Reviews of egcu.org

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Money & Insurance
Banking & Money
Evergreen Credit Union

Evergreen Credit UnionReviews of egcu.org

4.9389 reviews
Banking & Money
225 Riverside St., Portland, Maine

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Evergreen Credit Union4.9

Reviews389 About Contact

Overall score

4.9 out of 5

Excellent

Average of 389 reviews

Distribution

5★95%
4★2%
3★1%
2★1%
1★2%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(207) 221-5000
egcu.org
225 Riverside St.Portland, ME 04103

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About Evergreen Credit Union

Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us

Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: egcu.org
Website: egcu.org
Category: Banking & Money
Location: Portland, Maine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Evergreen Credit Union reviews

389 approved reviews, newest moderated first

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customer
Sep 11, 2020
I needed to have my account unlocked…
I needed to have my account unlocked after switching phones and messing up my password. I had a great experience that was fast. There were multiple checks of information involved that made me feel like my identity and accounts are secure at evergreen.
Response from Evergreen Credit UnionSep 15, 2020
Thanks for your review! We're glad to have helped with your account. Please let us know if you have any further questions or require assistance. Have a great rest of your week, Evergreen Credit Union
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Gary B.
Sep 10, 2020
Best experience we have ever had…
Best experience we have ever had getting a loan. Thank you so much!
Response from Evergreen Credit UnionSep 15, 2020
Hi Gary, Thank you for your review. We're happy to hear you had an amazing experience with your Evergreen loan. Our team strives to provide world-class member service. We're always here if you need us! Have a great rest of your week, Evergreen Credit Union
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customer
Sep 9, 2020
Called for help with older statement…
Called for help with older statement questions staff very helpful sent me my info Pleasure doing business with people who supply customer service
Response from Evergreen Credit UnionSep 15, 2020
Thank you for your review! We're glad you enjoyed your interactions with our team. We're always aiming to provide world-class member service. If you require further assistance, please don't hesitate to reach out! Have a great rest of your week! Evergreen Credit Union
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Jamie
Sep 9, 2020
I was trying to get a new atv and they…
I was trying to get a new atv and they made it happen for me:) 100% happy with my experience
Response from Evergreen Credit UnionSep 9, 2020
Hi Jamie, Thank you for your review. We're glad to hear you enjoyed your experience with us! We're doing our best to provide world-class member service. Please let us know if we can help in the future. Have a great rest of your week, and thanks again! Evergreen Credit Union
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Carolyn J.
Sep 4, 2020
I got my new credit card with no,hassle…
I got my new credit card with no,hassle and within a few minutes It was a wonderful experience. Thanks so much to,the woman who helped me do that Perfect
Response from Evergreen Credit UnionSep 8, 2020
Hi Carolyn, Thank you for your review. We're happy to hear that you had a positive experience with us. Enjoy your new credit card, and please let us know if we can help in the future. Have a great week, and thanks again. Evergreen Credit Union
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customer
Sep 4, 2020
My customer services was fantastic
My customer services was fantastic! I worked who Paul who answered the phone “how may I improve your day”, right then, he had already improved my day.
Response from Evergreen Credit UnionSep 8, 2020
Thank you for your review! We're glad to hear that Paul could make your day better. Please let us know if we can help in the future. Have a great week, and thanks again. Evergreen Credit Union
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Leslie
Sep 4, 2020
Shelby Oakes is a fantastic member…
Shelby Oakes is a fantastic member services coordinator. She did everything in her power to help resolve my situation. And in the end it had a very good outcome in my favor.
Response from Evergreen Credit UnionSep 4, 2020
Hi Leslie, Thank you for your review. We're happy to hear that Shelby provided you with the world-class member service that we're striving towards at Evergreen. Please let us know if we can help you again in the future. Have a great holiday weekend, and thanks again. Evergreen Credit Union
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customer
Sep 2, 2020
Long time customer
My husband and I have been EGCU members for years. We have always appreciated their ability to make decisions in-house, their help with our accounts through hard times and their flexibility during good times to help us get the best products for our needs. I also like that you can still call them and get a person right here in Maine! Who lives in Maine! Providing that sort of personal banking is becoming hard to find. You can make connections with their customer service support folks or your local branch workers. Been burned by banks in the past. It is only a credit union for us!
Response from Evergreen Credit UnionSep 3, 2020
Thank you for your review. We appreciate your (and your husband's!) longtime membership. We are proud of our local, passionate team members that are always willing to help, and we are so happy to hear your experience has been positive. Please let us know if we can help with any of your banking needs. Evergreen is here for you! Have a great weekend, Evergreen Credit Union
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