Evergreen Credit UnionEvergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing389 approved reviews, newest moderated first
Lawrence M.
Great ease of use and accessible to all I need
Response from Evergreen Credit UnionJan 28, 2023
Good Day Lawrence, Thank you for placing this review. We appreciate any and all feedback. Have a great weekend. Paul L Evergreen Credit Union
MHT
Anne could not have been more helpful. I have a mystery charge on my Apple account, because of course I do. Anne offered a few different options and helped me sort it out. I have been living in Massachusetts for seven years but I have stayed with Evergreen because of people like Anne. Unlike big banks, Evergreen is staffed by actual humans who live actual real-world lives. Evergreen staff are always professional and don’t always tell me what I want to hear. But at least they’re nice about it.
Response from Evergreen Credit UnionJan 25, 2023
Good Afternoon Mary Hope Thank you for your time to review Anne. We are glad she was able to assist you. This will certainly be relayed to her and her manager. Thanks again for your time to write this up on Trustpilot. Have a great day! Paul L Evergreen Credit Union
Cyndie S.
It was so quick and easy!!!
Response from Evergreen Credit UnionJan 25, 2023
Dear Cyndie Thank you for your review. Have a great rest of your week! Paul L Evergreen Credit Union
Rachel W.
Spectacular, thoughtful customer service!
Response from Evergreen Credit UnionJan 25, 2023
Dear Rachel, We appreciate the time you take to complete the Trustpilot review. All responses are valued as we continue to monitor and improve our services. Thank you again. Marketing Team Evergreen Credit Union
John H.
I meet Chelsea in December of 22 by chance from a friend that had introduced us. I came to Evergreen for help with my credit card payments. She was very gracious to help me all the way through so that I could get my cards bundled into one payment. She is very pleasant to work with. And I am so very grateful for her kind words to help ease me the stress that I was feeling. I will continue to work with her on any upcoming opportunities. Next thing on the list is development a budget plan.
Response from Evergreen Credit UnionJan 23, 2023
Dear Joh, Thank you for taking the time to write a review for Chelsea here on Trustpilot. I have forwarded your remarks to Chelsea and her manager. I am glad she was able to assist you. Have a great day! Regards, Paul L Evergreen Credit Union
Lindsay W.
Rachel was a total professional and exceeded my expectations as far as service and speed. Responsive, polite, and competent.
Response from Evergreen Credit UnionJan 23, 2023
Good Morning Lindsay Thank you for taking the time for your review about Rachel. I have passed this on to her and her manager. We appreciate all feedback. Regards, Paul L Evergreen Credit Union
Nina
Mr. Leblond was pleasant, gave complete answers to my questions, and made me feel like my account was important to ECU. 1/3/and 1/5.
Response from Evergreen Credit UnionJan 6, 2023
Hello Nina, Thank you for your review. We're happy to hear you had a great experience with Paul L. Please let us know if we can help again in the future! Best, Ed B. Evergreen Credit Union
customer- jeanne N.
Just the people you have working for you. Everytime i go in I have a good experience..
Response from Evergreen Credit UnionDec 27, 2022
Hello Jeanne, Thank you for your review. We're glad to help any time. Please reach out if you need assistance in the future! Best, Ed B. Evergreen Credit Union
