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Evergreen Credit Union Reviews | Read Customer Reviews of egcu.org

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Money & Insurance
Banking & Money
Evergreen Credit Union

Evergreen Credit UnionReviews of egcu.org

4.9389 reviews
Banking & Money
225 Riverside St., Portland, Maine

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Evergreen Credit Union4.9

Reviews389 About Contact

Overall score

4.9 out of 5

Excellent

Average of 389 reviews

Distribution

5★95%
4★2%
3★1%
2★1%
1★2%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(207) 221-5000
egcu.org
225 Riverside St.Portland, ME 04103

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About Evergreen Credit Union

Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us

Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: egcu.org
Website: egcu.org
Category: Banking & Money
Location: Portland, Maine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Evergreen Credit Union reviews

389 approved reviews, newest moderated first

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Virginia L.
Mar 29, 2023
The personal concern I received from…
The personal concern I received from Sarah and Heidi too made all the difference. I had some debt and a family need that needed help. Heidi made a suggestion to me and Sarah followed through. Thank you Evergreen Credit Union ladies.
Response from Evergreen Credit UnionMar 30, 2023
Virginia, Thank you for taking the time to post this review. We are grateful for your doing so and happy the ladies could assist. If there is anything we can do please reach out to us at 207-221-5000. Regards, Paul L Evergreen Credit Union
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Lana C.
Mar 28, 2023
Thank You Chelsey
Chelsey was an awesome loan officer- she took amazing care of me and made sure I had everything I needed in order to secure the loan I needed to buy my car. She was kind, friendly and super thorough!
Response from Evergreen Credit UnionMar 30, 2023
Good Morning Lana, We appreciate your review and happy that Chelsey was able to assist you. Please reach out if there is anything else we can do by calling us at 27-221-5000. Regards, Paul L Evergreen Credit Union
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Bryan H.
Mar 11, 2023
Loan
This is the best financial institution I have ever dealt with. We love them, they are always behind our small business. Julie is awesome to work with and so are all the girls in our local branch.
Response from Evergreen Credit UnionMar 13, 2023
Good Morning Bryan Thank you very much for the kind review for Julie. I will be sure to pass this on. We are grateful for your time and always keep us posted if we can improve services. Regards, Paul L Evergreen Credit Union
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Jeff D.
Mar 3, 2023
Isaiah was extremely helpful in figuring out problems with transfers and payments.
Isaiah was extremely helpful in answering any questions regarding the issue I encountered with my account. He was knowledgeable, friendly, and confident he could help find a solution. He should be used as an example for how to interact with customerts and help them through their issues.
Response from Evergreen Credit UnionMar 7, 2023
Dear Jeff, Thank you for taking some time to write up an honest review about Isaiah. We certainly appreciate your doing so. We strive to always put our best foot forward with everyone. Never hesitate to contact us for anything. Regards, Paul L Evergreen Credit Union Member Experience Center
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Kenny H.
Feb 22, 2023
Kudos to Isaiah!
Isaiah and team saved a very large loan from going somewhere else! He stepped up to the plate, got his hands dirty to do some digging, and made it happen! He even got the customer to sign docs while he was on his way out of the country!!! The service and commitment to my customers and my team is amazing! You're lucky to have him on your team!
Response from Evergreen Credit UnionMar 7, 2023
Dear Kenny, Thank you for taking the effort to write up this review for Isaiah. Stories about our employees are always wonderful to hear. I have shared this with him and his manager. If there is anything else we can do further, never hesitate to reach out to us. Regards, Paul L Evergreen Credit Union Member Experience Center
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Jackson Y.
Feb 16, 2023
Great Experience, Helpful Loan officer
I had a great experience with the Loan department. The loan officer -Megan Dudley was so great . She knew what she was doing. She was professional, quick and effective. If you are looking to do a mortgage loan, call Megan Dudley at EGFCU.
Response from Evergreen Credit UnionMar 7, 2023
Dear Jackson, Thank you for the time to write this review. We value your time and effort. I have notified Megan and her manager. If there is anything else we can do, please do not hesitate to contact us. Regards, Paul L Evergreen Credit Union Member Experience Center
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Kate
Feb 16, 2023
Great communication the whole way!
Great communication the whole way!
Response from Evergreen Credit UnionMar 7, 2023
Thank you Kate for you review. This is very appreciated. Paul L Evergreen Credit Union Member Experience Center
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G.W.
Feb 15, 2023
Awesome customer service and all done…
Awesome customer service and all done remotely. If my past credit union was as good as this, I wouldn’t be changing. Thank you Evergreen!
Response from Evergreen Credit UnionFeb 16, 2023
Dear G.W., Thank for your membership and we sincerely appreciate your kind review. If there is anything we can do for your never hesitate to reach out. Regards, Paul L Evergreen Credit Union Member Experience Center
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