Megan H.
It’s a scam
This app was difficult to use and not a good fit for me, so I canceled all services. Despite canceling both in the app and through Apple, I was still charged twice—$39.98 for the base service and $99.99 for 1:1 coaching that was never provided. I am currently disputing both charges. The supervisor assigned to my case offered only a 50% refund for services that were canceled, unapproved, and unused, which is unacceptable. This reflects poor billing practices and a lack of accountability. I would not recommend this service. I selected one star only because zero stars was not an option.
Response from EffectoJan 16, 2026
Dear Megan Hanley, We’re sorry to hear about the trouble with your cancellation and the coaching charge. We are constantly working to improve our subscription clarity. Please contact us at [email protected] with your account email and order number so we can investigate this matter directly. Sincerely, Effecto Team