EffectoReviews of effecto.app

I made a one off payment of £15 for 2 weeks on the app.They then charged be £79 for a monthly subscription which I never signed up for! Customer support said when I pay at checkout that automatically sets up the monthly subscription!! I asked for proof of where I agreed to a monthly subscription and they said there isn't one!! They will not refund my £79!!! I don't like their underhand way of extracting money out of people. It doesn't matter if their app content is good or bad, their unethical dealing with people is what people need to be aware of.

I sign in with the trial but realized I wasn’t ready to really commit to the program so I did not want to continue. The app seemed well planned and presented very well. If I was ready to commit to the program I would find it very helpful. I got charged a fee for continuing past the trial time and charged a fee for one month. I wrote the company to cancel my Prescription. They responded immediately to my request and refunded my payment. With this quick response I’m extremely impressed with the professionalism that was shown.

I signed up for this service in March and have never logged in or accessed any part of the product, as I’ve been in the middle of a house move. Despite this, I discovered another direct debit of around £35 had been taken today, just as it was last month. I contacted the company within 20 minutes of the payment leaving my account to request cancellation and a refund, yet they refused — even though the service has not been used at all during the three months I’ve been subscribed. Under UK consumer law, specifically the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, customers are entitled to a refund for digital services that have not been accessed, used, or downloaded, regardless of internal policy. Refusing a refund in these circumstances is not only unreasonable but potentially non‑compliant with statutory consumer protections. The behaviour feels deliberately opaque and unfair, and it raises serious concerns about how they are treating customers who have not received any service in return for their payments.

Nordiclets sold me a product based on a 1 month course. You think you get a 4 week program, but oops, you have signed a subscription, without accepting it or that it is stated in the offer. I have written to Nordiclets that I have not signed a subscription and want my €92.48 back that Effecto have debited from my account. It is funny that you order from Nordiclets, the money has been transferred by PayPal to the company Medical, but I get a negative response about a refund from Effecto Avoid ordering anything from all 3 companies!!! You think you have bought a time-limited product and they do not make you aware enough that this is not the case. When you subsequently argue for a refund, this is flatly rejected.

I received an answer within minutes. I sent in more information as requested. Within a few more minutes the case was resolved. The person I was in touch with was extremely helpful and positive.

Smooth flow of questions

Easy to answer questions

Signed up for what I thought was a green diet plan as a one off. After rejecting masses of offers and thinking that I had dismissed everything, I got charged £79 for a subscription that I knew nothing about and there's no way out. There was no warning that the subscription was about to be charged. It's very unfortunate that companies conduct themselves in this manner and clearly make a lot of money from doing it. Avoid, avoid, avoid is all I can say and to the company themselves who will point you to their unclear terms and conditions, shame on you!