eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ismael
Glenn R. is a real one. Didn't hassle me, just helped me out with what I needed. A+ customer service.
Response from eFaxJun 1, 2023
We are doing our job correctly when we receive comments such as yours Ismael, We will pass along your comments to Glen. if you have any further issues or questions, please simply message us at [email protected] Don't count your days. Make your days count! eFax Support Team
Jennifer J.
The agent was able to offer me an extended trail before cancelling so I could evaluate my need to be able to fax. Very helpful!
Response from eFaxJun 1, 2023
Hello Jennifer. We are happy to hear that our service representative was able to provide you with what you require to make a comfortable evaluation. If you have any questions or concerns, please message us at [email protected] Don't count your days. make your days count! eFax Support team
Jay B.
My experience was a little rough at the beginning. I was transferred to three different people until we got to the right one. Once there, I was helped.
Response from eFaxMay 31, 2023
We are glad to hear everything was resolved, Jay! We appreciate you taking the time to share your thoughts, and if you have any further need for assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Miriam S.
Glaiza C is such an outstanding and a great help
Response from eFaxMay 31, 2023
Thank you for taking the time to let us know about your experience, Miriam! We will be sure to let Glaiza know about your kind words, and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Claudia S.
Elizabeth was very helpful on our phone call today, and very patient, and nice.
Response from eFaxMay 31, 2023
We are glad to hear about your experience, Claudia, and appreciate you taking the time to leave us such a great review! We will be sure to let Elizabeth know about your wonderful feedback, and should you need further assistance, please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
tamara H.
Elizabeth V is a great helper.
Response from eFaxMay 25, 2023
Thank you Tamara, for taking the time to leave such a warm review. Your comments will be passed along to Elizabeth as well as her manager. Any questions or concerns can be addressed to [email protected] Don't count the days. Make the days count! eFax Support Team
Cristina
Excellent help and follow-up.
Response from eFaxMay 24, 2023
We are thrilled to hear about your experience, Cristina, and will be sure to pass your wonderful feedback along to Russ! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Julie
Glenn assisted me with removing my email from an existing account so I could create a new one. He was very helpful and efficient.
Response from eFaxMay 24, 2023
We are glad to hear everything is resolved, Julie, and appreciate you taking the time to share your experience! We will be sure to let Glenn know about your great review, and if you need any further assistance, please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
