eFaxReviews of efax.com

Response from eFaxSep 29, 2020

Hello Jorge, Thanks you much for the wonderful review and glowing feedback in regards to your recent interaction with Rowena. We will be sure to let her know how happy you were with the support she provided. Should you have any additional questions or require further support, please let us know or message our Social Team directly at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxSep 25, 2020

Hello Franco, Thanks so much for the incredible feedback and 5 star review both in regards to the eFax service and the customer support provided by Rowena via Chats. We truly appreciate you letting us know how your experience was. Please let us know if you have an additional questions and should your faxing needs change, we are always here to help. You can message our Social Team anytime at [email protected] and they will be delighted to help. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxSep 24, 2020

Hello Debra, Thanks so much for the wonderful feedback and 5 star review. We are so pleased that Fiona from our Social Team was able to assist you today wit your cancellation request in a timely manner. Should you have any additional questions or wish to revisit the service at a later time, please let us know. You can message our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxSep 23, 2020

Hello Terri, This is not the impression we wish for you to have. Please email our Social Team directly at [email protected] so we may look into this matter for you and clarify some additional information with you. From the feedback you have provided, it looks as though you had an eFax Corporate /Enterprise account with us as opposed to a consumer eFax account? Our Social Team will be happy to address all of your concerns. Many Thanks, eFax Support Team

Response from eFaxSep 17, 2020

Hello Bob, Thanks so very much for the stellar review and feedback in regards to your recent customer experience with Fiona today. We are delighted that she was able to assist you with your account needs and that you were so appreciative of the support she provided. Please let us know if you have any further questions or require additional support as we are always here to help. You can message our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxSep 17, 2020

Hello Jeff, Thank you so much for taking your time to send us your honest feedback and we very much appreciate your great review. We currently do provide direct online cancellation throughout North America and are working to expand the feature globally. Currently we offer cancellation via 24/7 online chat, phone support, email, mobile App and Social Support. We are so pleased that Rowena was on hand to assist you with your request and that she such a great did a great. Should you have any additional questions or concerns, please let us know or message our Social Team directly at [email protected] and they will be happy to help. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxSep 16, 2020

Hello Lee-Ann, What a truly Fantastic review and we are absolutely delighted to receive your feedback in regards the positive experience you had as a result of your interaction with Russ. We will be sure to share your kind words with him. Should you have any additional questions or require further support, please let us know you can message our Social Team directly at [email protected] and they will be more than happy to help. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxSep 15, 2020

Hello Elizabeth, What a truly phenomenal review of the eFax service and we are absolutely delighted to receive your feedback in regards the positive experience you had with Rowena today. We are thrilled to have you as a long term valued customer of ours and that Rowena was able to provide you with a plan that best suited your faxing needs. Should you have any further questions or require additional support, we are always here to help. You can also message our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team