eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Valued C.
Very great people easy to talk understands very well great
Response from eFaxApr 20, 2021
Thank you for the wonderful review! We will be sure to pass along your wonderful feedback to Jonathan from our Social Team! If you have any further questions or concerns, do not hesitate to reach out to us at [email protected] or our social support team and we will be happy to assist. Many Thanks. Stay safe and healthy, eFax Support Team
Glenda Elsey P.
Quick and efficient
Response from eFaxApr 20, 2021
Hello Glenda, Thanks so much for the terrific review and feedback in regards to your interaction with Hardeep today. We will be sure to share your kind words of appreciation with her. Should you have any additional questions or require further support, please let us know or feel free to reach out to our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
CHRYSA S.
Hello, I couldn't find the invoices sent to my account. Lia D. helped me in a fast way to receive the invoice i needed! Thank you!
Response from eFaxApr 20, 2021
Hello Chrysa, We are very thankful for your wonderful review in regards to the customer support provided by Lia today. We will be sure to let her know how appreciative you were of the assistance she provided. Should you have any further questions or require additional support at any time, please let us know as we are always here to help. You can always reach out to our Social Team at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
Anthony R.
I was having trouble canceling my subscription online so I tried the chat feature on your website. I was assisted by Rowena A. and she was very helpful with my request. She was able to cancel my subscription immediately.
Response from eFaxApr 19, 2021
Hello Anthony, Thank you for such for the great review and we are thrilled to receive such glowing feedback regarding your recent chat interaction with Rowena. We are so pleased that she was able to assist you right away with your request. Should you have any additional questions or require eFax in the future, please let us know or message our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
Pushkar
Good service from the eFax team. Mr. Joke was helpful
Response from eFaxApr 16, 2021
Hello Pushkar, We truly appreciate you taking a moment to send such a fantastic review of your customer experience today with Joke. We are so pleased that you were provided such excellent support. If you have any additional questions or require further support, please let us know or message our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
Bruce M.
I had set up a personal account to test the service for my employer who is considering a domain-level account. Having the personal account would still be useful to me regardless of my employer's decisions but I was a little on-the-fence. I was put through to Rowena via the online chat. She was knowledgeable and answered all of my questions promptly. The polished service and professionalism shown got me off the fence and I decided to stay with eFax. Thank-you for your assistance.
Response from eFaxApr 13, 2021
Hello Bruce, We greatly appreciate the fantastic review and we are thrilled to receive such glowing feedback regarding the support provided by Rowena today. We will be sure to let her know how appreciative you were. We are delighted to learn that you will be staying with eFax and should you have any additional questions or require further support, simply let us know or message our Social Team at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
kim hung N.
I was needing help to stop my free trial. I've given a call and my correspondant understoods my issue and fixed it in no time. It was a very pleasant moment, efficient. Thank you L.
Response from eFaxApr 12, 2021
Hello Kim. Wonderful to read your review and we are so pleased that Lia was able to assit you today with your account closure. Please let us know if you have any additional questions or require further support as we are always here to help. You can reach out to our Social Team anytime as well at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
Rayna H.
Lucena helped me reopen my account which I had cancelled in error. Quick and easy. Very efficient.
Response from eFaxApr 9, 2021
Hello Rayna, What a fantastic review and we are absolutely delighted to receive your feedback in regards to your positive experience you had today working with Lucena. we are so happy that she was able to receive your account without any issues. Should you have any additional questions or concerns, please let us know. You can also message our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
