eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,345 approved reviews, newest moderated first
Stewart F.
Rus goes above and beyond!
Response from eFaxMar 25, 2022
We agree completely, Stewart, and will be sure to let him know your kind words! Thank you for taking the time to leave us such a great review, and if you need any further assistance please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Jasper
I can't comment on the actual functionality of the company since it was an accidental sign up but customer support were great despite my rude attitude. Sorry for that guys but thanks for your help in getting my account cancelled.
Response from eFaxMar 24, 2022
We are glad to have helped resolve this issue with you, Jasper, and can certainly understand your concern! As stated if you need any additional support, please do not hesitate to reach out to us at [email protected] . Success has a simple formula: do your best, and people may like it. eFax Support Team
Omer Adrian Esis Q.
Thank you, Glenn, for helping me solved the issue I had with my eFax account.
Response from eFaxMar 24, 2022
Thank you, Omer, for taking the time to provide us with such a great review! We will be sure to pass your feedback along to Glenn, and if you need any further support please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Janita
Joke was an amazing customer service agent and went above and beyond to assist me with canceling my account that was fraudulently opened by someone else. I truly appreciated his knowledge, empathy, and understanding of the situation. Please give him a raise or promotion 🤗😊🙏🏾
Response from eFaxMar 24, 2022
Thank you so much for your wonderful feedback Janita. We are very happy to hear that Joke provided you with excellent service! We appreciate you for sharing your experience here with us and should you require any assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
AB
Nicoleta was extremely helpful, made it clear what was required to resolve my problem and stayed with me until the the fax process was successful. Thank you
Response from eFaxMar 24, 2022
Thank you so much for your feedback and we are very pleased to hear that Nicoleta provided you with excellent support! Should you require more information or have any other questions or concerns, please feel free to reach out to us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Reggie W.
I just needed to cancel, the representative was clear and helpful. If I'm in need of an efax service, I will definitely use you all. Thanks for the great service.
Response from eFaxMar 23, 2022
Thank you for the 5-star review, Reggie White. We are sorry to see you go. if you ever need any further assistance please do not hesitate to reach out to us at [email protected] Many Thanks, Stay safe and healthy, eFax Support Team
T M.
eFax is a great service, just not for me at the moment. Thankfully, Joke made canceling quick and stress-free. If I should ever need a fax service, I will definitely be back. Faxing was easy and so much better without having to scan things. Customer service was exceptional.
Response from eFaxMar 22, 2022
We are sorry to see you go, but thrilled to hear about your experience, T McCord! Thank you for taking the time to provide such a great review, and if you ever need any further assistance please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Pastor Joey V.
I had a question about a fax transmission that I had done so I emailed efax to ask my question. I heard back from them very quickly, and Marie from efax support explained everything to me in detail. I was so pleased with how quickly she responded and with the knowledge that she displayed in answering my question.
Response from eFaxMar 16, 2022
We are glad to hear about your experience, Pastor Vazquez, and appreciate you taking the time to provide us with such wonderful feedback! We will be sure to let Marie know your kind words, and if you need any additional support please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
