eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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mary B.
I received a complete update of what was happening with my account. I appreciate the timeliness of her response to me.
Response from eFaxMay 27, 2022
We are glad to hear about your experience, Mary! We will be sure to let Marie know about your kind words, and should you need any further support, please do not hesitate to reach out to us at [email protected] ! Stay safe and healthy eFax Support Team
Cindy P.
works very well, fast and easy
Response from eFaxMay 25, 2022
Thank you for the 5-star review Cindy. Your feedback is always appreciated. If you have any questions or concerns in future, please simply message us at [email protected]. Stay safe and healthy eFax Support Team
Jo M.
I needed to cancel my plan today and was helped through the process by Glaiza. They were really good at assisting me and offering information about other services that might be of use to me. Thank you.
Response from eFaxMay 24, 2022
Thank you so much for your wonderful feedback Jo. We are very pleased to hear that Glaiza provided you with excellent support! We appreciate your time in providing us with your feedback and we will ensure to forward your feedback to Glaiza. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Wendy K.
Quick and responsive
Response from eFaxMay 19, 2022
Thank you for the 5-star review Wendy. Your feedback is always appreciated. If you have any questions or concerns in future, please simply message us at [email protected]. Stay safe and healthy eFax Support Team
Oly
Honestly just great experience, this was my first time so I was worried I wouldn’t get my paper work submitted before due date but thanks to the support member , she helped me so well and patient. Recommend this for sure
Response from eFaxMay 19, 2022
Thank you for taking the time to provide such a great review, Oly! We are happy to hear about your experience and if you need any further support please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Vero
Awesome support from Nicoleta. Really appreciated.
Response from eFaxMay 19, 2022
Hello Vero. Thank you so much for your wonderful feedback and we are very pleased to hear that Nicoleta provided you with excellent support! We appreciate your time in providing us with your feedback and we will ensure to forward your feedback to Nicoleta. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Carole W.
Marie answered my email in a timely fashion. Checked ony issue and all was well.
Response from eFaxMay 19, 2022
We are glad to hear about your experience, Carole! We will be sure to let Marie know about your great review, and if you need any further assistance please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Nubian
Thank you Joke. You provided awesome customer service.
Response from eFaxMay 16, 2022
Thank you so much for your wonderful feedback Nubian! We are very happy to hear that Joke provided you with excellent service. We appreciate you for sharing your experience here with us and we will ensure to forward your feedback to Joke. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
