Edible ArrangementsReviews of ediblearrangements.com

Update - The store manager reached out to me, apologized, and did everything in her power to try and make this right. She seemed sincere and genuinely interested in correcting this. I stand by my original review. I wouldn't recommend doing business here. However, I respect the fact that she tried and this review would be incomplete without sharing that information. Original Review------------------------------------- This company is the armpit of deliverable goods for your loved ones... Avoid it at all costs. If I could give zero stars, I would. . . If I could give negative stars, I would. Let me tell you what this absolutely PATHETIC excuse of a business did... Today is my wife's birthday. So I ordered her about $140 worth of flowers/treats that I knew she would enjoy to surprise her. I placed this order well over a week ago, and they didn't even attempt to deliver it before sending me a message saying it couldn't be delivered. How do I know that they didn't attempt to deliver it? I've been home all day and I have a ring camera - no one even came to the door. And no I'm not up in the mountains or out in the country - I'm in a normal neighborhood (one they said they delivered to). On top of that, I called them immediately (over a dozen times) to try to get this corrected and they DIDN'T EVEN ANSWER THE PHONE ONCE! I spend thousands a year on items like this - and now I'll be spending that with their competitors. The things I outlined above are absolute table stakes of doing business... You know those basics like doing the work you were hired for, being responsive to your customers, improving upon the rest of the horrible feedback you've received on here, etc. Some businesses make a mistake and deserve a redo - this is certainly not one of them (just read the other reviews). It's simple. They're doing a HORRIBLE job and don't deserve your (or anyone's money). If you buy from them, don't expect it to show up on time... Don't expect it to show up at all (seriously it's review after review of how this location sucks). There's nothing they can do to fix this - and I'll never forgive this business... It's absolutely inexcusable. This business has no awareness, responsibility, or integrity. Every single person working at this location today deserves to lose their job. I invite you to join me in boycotting this location - we can only hope that within a year they go out of business (fingers crossed).

I ordered a fruit bouquet for my 89 year old mother for Mother's Day. I specifically said NO CHOCOLATE because she is allergic. Instead she got a box of chocolate and pieces of unpeeled fruit that was not cut up which she is unable to handle. I complained to customer service but heard nothing. I would not recommend this company.

I can't believe how bad the service was with this company not only you cannot get a hold of them to see if and when your order comes but then the day after the anniversary this guy shows up with the order I asked why a day late his demeanor was we get busy, there wasn't a any empathy whatsoever of their failure to provide the service that they claim they have, I accepted the order anyway but I think they should give me not only a refund but I've written apology for the communication skills or lack of as far as I'm concerned they're out of my contact list

Wow I order some arrangements for my son birthday to deliver in Dallas Terrible customer service my son don’t have no vase for that flowers I was think vase come together $40 For not much flowers rip off Fruit arrangement was ugly decoration my total over $100 smh wast my money I wish I send my Son the money Very disappointed Edible never again I will never order again from this company they have lots bad reviews here

I would give 0 stars if I could. I was very dissatisfied three times in a row with these people. $50 for 12 chocolate dipped strawberries and they were very small. Ridiculous.. I’ve been ordering with these people for the past 4 years and it has gotten to be ridiculous!!! Prices rising and you’re not getting what you pay for anymore. It’s already a ridiculous price for 12 strawberries and now you’re putting the smallest berries in the box you can find!! My last time today ever ordering from these folks this is the store in Lafayette LA.

Placed a Mother's Day order a week in advance for the Portland Oregon store on Glissan Avenue. Mom called on Mother's Day and noted she was surprised her grandkids did not send a gift or card. We followed with a call to the store and was given the run around. first told it was delivered and then told it was not but would be later in the day. Eddie at the store also assured us a free balloon would be added. A week later and no deliver or any follow up. Emails to the corporate site also go unanswered. we have used Cheryl's Cookies and Sherri's Berries in the past and had rave reviews and praise from those who received them Will never use Edible again as you have no way to know if the gift was ever delivered and the complete lack of any customer support is the final straw.

First my edibles and flowers sent by my daughter came late. The edibles were delivered after Mother’s Day. Those tasted good. Aside from the fact that the wrapper had a strong order of cannabis. The flowers were delivered today 5/18/23. They were in poor shape. I had yo discard more than half of the flowers. Hence the 1 star rating. My advice do not order flowers.

Ordered mothers day gift on May 12. Not delivered. Called for 4 days, no answer or delivery. Cancelled 5 days later. WORST customer service. Will never order from them again