Gail S.
CONSUMER FRAUD ALERT!!
I am writing this review to let everyone know that this vendor is not reputable, and could also cause you future credit card pain. My story is that a week ago, I ordered a lovely fruit arrangement (online) for my mother, to be delivered on Mother's Day. There is an EA store in the city she lives in. I received an order confirmation email and the charge was immediately posted to my credit card. Yesterday (Mother's Day), I checked periodically through the day, and the order had NOT been delivered. When I tried to call the actual store preparing the arrangement-at around 6:00 PM, they were closed-you could only leave a voicemail. Finally, around 9:00PM, I received an email that the delivery was made. It was for naught. My mother is 92 and is in bed by 9-so she did not actually get the gift until this morning-the fruit sat outside her door (unrefrigerated) for over 12 hours. But the worst part of the story is that when I called my credit card company to dispute the transaction, I was told that the charge was put through as a "recurring" charge, not a one-off. So the plan was to keep billing me-either weekly or monthly-who knows? I had to immediately CANCEL my card, which is an inconvenience at best-but the trigger was a major consumer fraud. I see lots of negative reviews on this and other sites about this vendor-they are all accurate. DO NOT USE Edible Arrangements!
