customer
Most of my zinnias came up except one…
Most of my zinnias came up except one particular kind. Contacted Eden brothers and they ended up refunding me even though it’s been months since i originally ordered. Great service!!

Founded in 2009 and based in Asheville, North Carolina, Eden Brothers was born from a love of flowers and a belief that everyone deserves the joy of growing something beautiful. A World of Possibilities, One Garden at a Time Explore more than 2,000 carefully curated varieties of flower seeds, wildflower mixes, flower bulbs, vegetable seeds, and herbs, alongside an ever-growing assortment of fruit trees, berry bushes, live plants, gardening supplies, and thoughtful gifts. From heirloom vegetables and pollinator-friendly wildflowers to dahlias, peonies, tulips, and hard-to-find varieties, there's something for every gardener, every space, and every growing season. Quality You Can Grow With We believe growing something beautiful starts with confidence. That's why we're committed to quality seeds without fillers, carefully selected bulbs, and products you can trust. Our Grow Guarantee, helpful planting resources, and dedicated Garden Support Team are here to help you every step of the way. Growing Good Beyond the Garden We believe gardening has the power to connect people, strengthen communities, and inspire the next generation of growers. Each year, we donate millions of seeds to schools, community gardens, seed libraries, and organizations supporting conservation, education, and food security. Your Garden, Our Passion Whether you're planting your very first seeds or tending a garden you've loved for years, we're here to make growing more rewarding, more approachable, and a little more beautiful. Grow something beautiful with us. Explore Eden Brothers
Eden Brothers (edenbrothers.com) has 242 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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242 approved reviews, newest moderated first
customer
Most of my zinnias came up except one particular kind. Contacted Eden brothers and they ended up refunding me even though it’s been months since i originally ordered. Great service!!
Wendy R.
I bought 1oz of wildflowers and was charge 40us, I went back to the same page and realized that they sell 22oz of same seeds for 90us. I called and the customer service lady said is bc is a discount for large amount. Really? 22oz vs 1oz? 22oz will be 660us and they sell for 90us??? I feel robe. She said I can return them but have to pay the return fee. I don’t recommend this seller. I will stick with Fast growing trees. Never had a problem with them.
B T.
I’ve shopped with Eden Brothers for two years now. I’ve had great luck with their products and I’ve been very pleased with their customer service!
Jessica
Do not believe their lies of fast shipping. Their customer service is pathetic. Will never purchase from them again.
Vicky H.
Eden Brothers did an excellent job of answering my questions and generally being helpful! I will recommend Eden Bros to all my gardening friends!
Response from Eden BrothersMar 27, 2026
Thank you so much for your wonderful feedback! We’re thrilled to hear that our team was able to answer your questions and provide helpful support. Your recommendation to fellow gardeners truly means the world to us. We appreciate your support and look forward to helping you grow again soon!
Lucy
Eden Brothers accepted my order and promptly filled and sent it out. When I received my order it was exactly as I expected.
Response from Eden BrothersMar 27, 2026
We’re delighted to hear that your order arrived promptly and met your expectations. Providing a smooth and reliable experience is always our goal, and it means a lot to know we delivered for you. We appreciate your support and look forward to serving you again!
Beth C.
75% of the seed packets I got had no picture. I will have to cross reference everything to my phone in order to plant. When I brought it to their attention, they said they were trying to fix it, but no real promises. Then came the emails. A survey, then a follow up survey then another and another. My ibox is clogged.
Response from Eden BrothersMar 27, 2026
We’re so sorry to hear about your experience, and we truly appreciate you bringing this to our attention. The representative you spoke with did share your feedback with our management team, and we’ve since implemented an update to help prevent the survey issue from happening again. Regarding the seed packets, we completely understand how frustrating that can be. We’re currently in the process of revamping our packaging to include photos and so far, we’ve updated just over 50% of our packets, and we’re working hard to complete the rest as quickly as possible. As a small gesture of apology, we’ve sent something to your email. We truly value your feedback and appreciate your patience as we continue improving our products and overall experience.
Saundra C.
Eden Brothers is my favorite online nursery. Their customer service is unparalleled. Their selection is fabulous and their shipping is fast. I won't shop anywhere else for my garden.
Response from Eden BrothersMar 27, 2026
We’re thrilled to hear that you’ve had such a great experience with our customer service, selection, and shipping. It truly means a lot to us to be your go-to nursery. We appreciate your support and look forward to helping your garden grow for many seasons to come.