Eden Brothers Reviews | Read Customer Reviews of edenbrothers.com

Eden BrothersReviews of edenbrothers.com

3.9242 reviews
Garden & Pond
Brevard Road 2099, Arden, North Carolina

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Eden Brothers

About Eden Brothers

Founded in 2009 and based in Asheville, North Carolina, Eden Brothers was born from a love of flowers and a belief that everyone deserves the joy of growing something beautiful. A World of Possibilities, One Garden at a Time Explore more than 2,000 carefully curated varieties of flower seeds, wildflower mixes, flower bulbs, vegetable seeds, and herbs, alongside an ever-growing assortment of fruit trees, berry bushes, live plants, gardening supplies, and thoughtful gifts. From heirloom vegetables and pollinator-friendly wildflowers to dahlias, peonies, tulips, and hard-to-find varieties, there's something for every gardener, every space, and every growing season. Quality You Can Grow With We believe growing something beautiful starts with confidence. That's why we're committed to quality seeds without fillers, carefully selected bulbs, and products you can trust. Our Grow Guarantee, helpful planting resources, and dedicated Garden Support Team are here to help you every step of the way. Growing Good Beyond the Garden We believe gardening has the power to connect people, strengthen communities, and inspire the next generation of growers. Each year, we donate millions of seeds to schools, community gardens, seed libraries, and organizations supporting conservation, education, and food security. Your Garden, Our Passion Whether you're planting your very first seeds or tending a garden you've loved for years, we're here to make growing more rewarding, more approachable, and a little more beautiful. Grow something beautiful with us. Explore Eden Brothers

Eden Brothers (edenbrothers.com) has 242 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: edenbrothers.com
Website: edenbrothers.com
Category: Garden & Pond
Location: Arden, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 45% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Eden Brothers reviews

Showing 10 reviews with 2 stars · Clear filters

Lisa C.
Oct 23, 2026
The bulbs I ordered (over $300) were…
The bulbs I ordered (over $300) were supposed to be delivered in late September. They still have not arrived as of today October 23.
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Donna
Oct 22, 2026
Your shipping is too expensive…
Your shipping is too expensive especially since I live only 15 miles away
Response from Eden BrothersOct 22, 2026
Thank you for your feedback! We understand your concerns regarding shipping costs, especially given your close proximity to us. At Eden Brothers, we strive to provide quality products and a positive customer experience. We appreciate you sharing your thoughts and will take your feedback into consideration as we continue to improve our services.
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Diana L.
Oct 21, 2026
Corms came damaged and with one of the…
Corms came damaged and with one of the 20 completely missing. Customer service said they won’t replace. This was was my first time ordering with Eden Brothers and after I spent a long time researching what I wanted this was really disappointing.
Response from Eden BrothersOct 22, 2026
Hi Diana, Thank you for letting us know about your Ranunculus Corms, and I’m so sorry they didn’t perform as expected, especially on your first order with us. I’d love to send you a replacement, but unfortunately, we’ve sold through our entire supply of that variety for the season and won’t have more available until our next harvest. Instead, we’ve issued store credit for the full cost of your corms plus an extra 10%, which you’re welcome to use on anything in our shop. That’s exactly what our Grow Guarantee is for: making things right when something doesn’t grow the way it should. Thank you for giving Eden Brothers a try, and we hope your next order brings you a beautiful season of blooms!
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Terry
Oct 20, 2026
I live in Alaska
I live in Alaska. Bulbs were too delayed coming. This may not have been your fault but I doubt many of these bulbs will bloom due the late planting on 10/20.
Response from Eden BrothersOct 21, 2026
We're sorry to hear about the delay in receiving your bulbs! We completely understand your concerns, especially with Alaska's shorter planting season and colder temperatures. We know how important timing is when it comes to fall planting, and we sincerely apologize for the frustration this has caused. While we certainly hope your bulbs will thrive and reward you with beautiful blooms in the spring, we understand your uncertainty due to the late arrival. Please know that your gardening success is important to us, and our Grow Guarantee is here to provide peace of mind. If you experience any issues with your bulbs, please don't hesitate to reach out to us at [email protected] or 855-440-2929.
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Arlene T.
Jun 27, 2026
Ignored by customer service
I have ordered seeds from them in the past, including for planting this spring. Unfortunately, of the 2 kinds of sunflower seeds I received, only 1 of all of those seeds germinated. I contacted customer service twice and have been ignored. I bought sunflower seeds from a local store which came up in less than a week, proving it's not something I did to cause the Eden Brothers seeds to fail. Will no longer be ordering anything from them if this is how their customer service is.
Response from Eden BrothersAug 18, 2026
We’re very sorry for the delay in responding to your emails and understand how frustrating it must have been to feel that your concerns were being overlooked. During our busy spring season, our response times can sometimes be longer than we would like, and we sincerely apologize for the inconvenience this caused. We’re glad our Customer Service team was ultimately able to connect with you and provide a resolution. We also want the opportunity to make up for your experience and regain your trust. To help make things right, we’ve added an additional credit to your account so you can purchase more seeds on us. We truly appreciate your past business and hope you’ll give us another opportunity to provide you with the quality products and service you deserve. Thank you for bringing this to our attention and allowing us the chance to correct our mistake.
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Connie R.
Dec 27, 2025
Look elsewhere!
Received several rotted allium bulbs out of a small order. Why would this company even send these to me? I emailed and received a store credit but no refund. AVOID THIS COMPANY
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Heather P.
Jul 18, 2025
Nobody answers the phone.
Nobody answers the phone. Emails are dismissive. Purchase and second purchase with credit for problem plant both proved unsatisfactory. Will not do business with them again.
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Chiot
Jul 20, 2024
Seeds for wrong plants including a weed
Ordered lots of seeds. So far of the planted 4 packets, only 1 is the correct plant. Foxglove ended up being chard! Gave an extra star for getting 1 right.
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