Eden Brothers Reviews | Read Customer Reviews of edenbrothers.com

Eden BrothersReviews of edenbrothers.com

3.9242 reviews
Garden & Pond
Brevard Road 2099, Arden, North Carolina

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Eden Brothers

About Eden Brothers

Founded in 2009 and based in Asheville, North Carolina, Eden Brothers was born from a love of flowers and a belief that everyone deserves the joy of growing something beautiful. A World of Possibilities, One Garden at a Time Explore more than 2,000 carefully curated varieties of flower seeds, wildflower mixes, flower bulbs, vegetable seeds, and herbs, alongside an ever-growing assortment of fruit trees, berry bushes, live plants, gardening supplies, and thoughtful gifts. From heirloom vegetables and pollinator-friendly wildflowers to dahlias, peonies, tulips, and hard-to-find varieties, there's something for every gardener, every space, and every growing season. Quality You Can Grow With We believe growing something beautiful starts with confidence. That's why we're committed to quality seeds without fillers, carefully selected bulbs, and products you can trust. Our Grow Guarantee, helpful planting resources, and dedicated Garden Support Team are here to help you every step of the way. Growing Good Beyond the Garden We believe gardening has the power to connect people, strengthen communities, and inspire the next generation of growers. Each year, we donate millions of seeds to schools, community gardens, seed libraries, and organizations supporting conservation, education, and food security. Your Garden, Our Passion Whether you're planting your very first seeds or tending a garden you've loved for years, we're here to make growing more rewarding, more approachable, and a little more beautiful. Grow something beautiful with us. Explore Eden Brothers

Eden Brothers (edenbrothers.com) has 242 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: edenbrothers.com
Website: edenbrothers.com
Category: Garden & Pond
Location: Arden, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 45% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Eden Brothers reviews

Showing 54 reviews with 1 star · Clear filters

Samuela
Oct 24, 2026
I need resolution regarding plants
I need resolution regarding plants, trees specifically, that arrived in very poor condition, sickly, very distressed. I have been unable to get a response
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Itana B.
Oct 22, 2026
Poor comprehension
Feels disrespectful when you make me spell my name out for billing and shipping and still can’t get it right.
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Karen M.
Oct 22, 2026
These bulbs arrived late in the fall…
These bulbs arrived late in the fall planting season making the window very smsll foe getting into the ground properly. I know you alreafy know this.
Response from Eden BrothersOct 22, 2026
Hi Karen, thank you for letting us know about your Fall bulbs. I am so sorry to hear that your planting window was shortened. We understand how important proper planting timing is, and we appreciate you sharing your frustration. With our Grow Guarantee, we aspire every gardener & farmer to have the most success with their planting. If anything does come up with your garden, please don't hesitate to contact us at [email protected] or (855) 440-2929. We wish the happiest Fall season & the most beautiful spring blooms.
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Linda Escalera E.
Oct 21, 2026
I haven’t received my order yet
I haven’t received my order yet
Response from Eden BrothersOct 21, 2026
Hi, thank you for your feedback. After looking up your account, it looks like your bulbs are in transit & should be delivered today 10/21/2026. We apologize for the delay & we do wish you the best success in your garden this Fall.
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shannon
Oct 21, 2026
I have never received my two last…
I have never received my two last orders from you! It says delivered on tracking, but they were not delivered, I live in a gated community and someone is usually home so theft is not the problem
Response from Eden BrothersOct 21, 2026
Hello, thank you for your feedback! We’re very sorry to hear that your package never arrived. After reviewing your order, it appears that the shipping address we have on file is incomplete. Could you please provide your full, updated shipping address so we can look into this further? We apologize for the inconvenience and appreciate your patience and understanding!
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Jim O.
Oct 21, 2026
Eden Brothers doesn't tell you what you get for your money
I grow flowers and vegetables from seed, every year. This year, I visited Eden Brothers searching for both. I was deeply disturbed by the fact that Eden Brothers does not disclose how many seeds they include in their "packets". You need to pay more for measured amounts in order to discover how many seeds you have purchased. If I pay $4 or $5 for an Eden Brothers seed "packet", what will I receive? Their website does not tell me. It's difficult to believe that that oversight isn't intentional, in this time of fewer seeds for higher prices.
Response from Eden BrothersOct 21, 2026
Thank you for bringing your concerns to our attention. We sincerely apologize for any confusion or disappointment regarding the number of seeds included in your packet. Our website provides an estimated seed count under the "Planting Information" section of each product page. However, we understand your frustration that this information was not more clearly displayed when making your purchase. We recognize that our customers invest both time and money into their gardens, and we want you to feel confident in the products you receive. At Eden Brothers, we stand behind our products with our Grow Guarantee and strive to ensure every customer has a positive gardening experience. We truly appreciate your feedback and will share your concerns with our team as we continue working to improve the clarity of our product information.
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Karen O.
Oct 20, 2026
I ordered roots
I ordered roots. Your site said they should be planted in the fall. I received them yesterday, 10/19/26. We already have snow in Anchorage. You mailed them at least a month too late for my area. What do I do with the roots now?
Response from Eden BrothersOct 21, 2026
Thank you for reaching out to Eden Brothers! We're so sorry to hear that your roots arrived later than expected, especially with winter weather already setting in around Anchorage. We completely understand your frustration and concern about being unable to plant them at the recommended time. Since your ground may already be frozen or covered in snow, we would not recommend attempting to plant the roots. Depending on the variety, some dormant roots can be temporarily stored in a cool, protected location until planting conditions improve, while others may require different care. With out Grow Guarantee, we want your garden to be beautiful & successful. Please don't hesitate to reach out to us at [email protected] or 855-440-2929. We appreciate you & we wish you the happiest Fall season!
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Kerry
Oct 20, 2026
The confirmation email your company…
The confirmation email your company sent said the bulbs would be delivered by mid-September. There was no communication stating they would be later. When I emailed in mid -October asking where they were, I got a shipping confirmation but no reply back explaining why they were never shipped. I assume they were forgotten about, which isn't cool.
Response from Eden BrothersOct 21, 2026
We sincerely apologize for the delay in shipping your bulbs and, more importantly, for the lack of communication throughout the process. We completely understand your frustration, especially since your original confirmation email indicated a mid-September delivery. You should not have had to reach out to us for an update, and we apologize that your inquiry was not properly addressed. While we do occasionally experience unforeseen delays with shipments from our growers, we recognize that timely communication is essential, particularly when planting windows are limited. Thank you for your patience and with our Grow Guarantee we want to honor every purchase & have the opportunity to make things right. Please don't hesitate to reach out at [email protected] or 855-440-2929 for further assistance. We wish you the happiest Fall season & thank you again for your feedback!
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