Ecwid by LightspeedReviews of ecwid.com

Response from Ecwid by LightspeedApr 3, 2024

Hi Danish, We understand that changes in pricing can be concerning, and we truly value your feedback. Let me clarify the reasons behind this decision. Ensuring merchant success is our top priority. And adjusting the price allows us to maintain our commitment to providing merchants with industry-leading support and to further develop our technology, ensuring their businesses continue to grow and operate smoothly. If you are sure that you'd like to cancel your Ecwid account, please, email at [email protected] and we'll assist you.

Response from Ecwid by LightspeedMar 30, 2024

Hi Tom, This is Joven from Ecwid by Lightspeed. Thank you for leaving your feedback. I'm sorry to hear that our platform did not meet your business needs. We aim to improve our platform to give our merchants the best possible experience there is, and we are gutted when we don’t meet expectations. Thus, I'd like to forward this feedback to our product team yet I would like to request your additional inputs regarding what functions need to be improved on or what you think is missing. Once again we appreciate your feedback and looking forward to your kind response.

Response from Ecwid by LightspeedMar 29, 2024

Hello Jessica, This is Natalie, Ecwid by Lightspeed. Thank you for leaving your feedback. We understand that changes in pricing can be concerning, and we truly value sharing your opinion on this. Let me clarify the reasons behind this decision. Ensuring merchant success is our top priority. And adjusting the price allows us to maintain our commitment to providing merchants with industry-leading support and to further develop our technology, ensuring their businesses continue to grow and operate smoothly. To discover more about the new features recently released by our Product team, visit our Ecwid Igniter and Updates 2024 pages. We’ve compiled all the top new features we’ve released over the last months (and some of Ecwid’s all-time best) to show you how to leverage them for the upcoming shopping season. Please note that the price change will take effect only after April 17, 2024. We appreciate your understanding regarding this matter. Please, do not hesitate to contact us at [email protected] if there are any questions.

Response from Ecwid by LightspeedMar 20, 2024

Hello! We understand that changes in pricing can be concerning, and we truly value your feedback. Let me clarify the reasons behind this decision. Ensuring merchant success is our top priority. And adjusting the price allows us to maintain our commitment to providing merchants with industry-leading support and to further develop our technology, ensuring their businesses continue to grow and operate smoothly. To discover more about the new features recently released by our Product team, visit our pages - Ecwid Igniter: https://www.ecwid.com/ecwid-igniter-fall23 - Updates 2024: https://support.ecwid.com/hc/en-us/articles/12394157395996-Updates-2024 We’ve compiled all the top new features we’ve released over the last months (and some of Ecwid’s all-time best) to show you how to leverage them for the upcoming shopping season. Please note that the price change will take effect only after April 17, 2024. We appreciate your understanding regarding this matter. Please, feel free to reach out if there are any questions.

Response from Ecwid by LightspeedMar 19, 2024

Hello, We understand that changes in pricing can be concerning, and we truly value your feedback. Let me clarify the reasons behind this decision. Ensuring merchant success is our top priority. And adjusting the price allows us to maintain our commitment to providing merchants with industry-leading support and to further develop our technology, ensuring their businesses continue to grow and operate smoothly. To discover more about the new features recently released by our Product team, visit our Ecwid Igniter https://www.ecwid.com/ecwid-igniter-fall23 and Updates 2024 https://support.ecwid.com/hc/en-us/articles/12394157395996-Updates-2024 pages. We’ve compiled all the top new features we’ve released over the last months (and some of Ecwid’s all-time best) to show you how to leverage them for the upcoming shopping season. Please note that the price change will take effect only after April 17, 2024. We appreciate your understanding regarding this matter. Please, let me know if there are any questions.