Steffany
Great customer service
Great customer service. I accidentally placed the same order twice and when I emailed about canceling one of them, the customer service rep got back to me right away even though it was on a Sunday.

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Steffany
Great customer service. I accidentally placed the same order twice and when I emailed about canceling one of them, the customer service rep got back to me right away even though it was on a Sunday.
Sylvia G.
Price NICE Delivery NICE Package NICE Products SWEET LOVE LOVE LOVE
Mark P.
When I ordered it said item’s would be delivered on 12/24. Tracking now says delivery expected on 12/28, 3 days AFTER Christmas! Not happy about that! Perhaps some consideration would be appropriate.
Response from eCosmetics.comDec 20, 2022
Thank you for bringing this to our attention! Our goal is to have your order out to you within 2-8 business days with our standard shipping. We sincerely apologize for any inconvenience this has caused you. A representative has contacted you regarding this order. Please, let us know if there is anything else we can do to better your experience, as we greatly value your business. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Cat
They stand behind their satisfaction promise. Great company.
Susie A.
Great response time. Quick service.
Scott H.
Great Experience Quick and easy website to use
Peter D.
Received just as advertised and was genuine product
Response from eCosmetics.comDec 19, 2022
Thank you for the feedback! Please, let us know if there is anything else we can do to better your experience for future orders. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Bonnie
Finally I found my favorite hair gel! ECosmetcts were speedy and had a great price.