Charmaine P.
2 out of the 4 had powder residue on…
2 out of the 4 eye shadows had powder residue on the outsides of the containers when they arrived today.
Response from eCosmetics.comMay 17, 2023
Thank you for the 4 stars! We sincerely apologize for this inconvenience. We can assure you that this is not the way we intend for our items to arrive. A customer service representative reached out to you via email to further assist. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.


