eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

7,978 approved reviews, newest moderated first

Dinky
Oct 21, 2023
Great company
OK, had a small mixup, item delivered was not what was pictured. Responded (IMMEDIATELY) to my email, called me and then refunded my money. WHO does that in this day and age? They have a new customer.
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Kimberly S.
Oct 21, 2023
Very fast shipping
Very fast shipping. I love the fact they work with Klarna.
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Maureen
Oct 21, 2023
Ordered 3 Goody hair claws..one was…
Ordered 3 Goody hair claws..one was broken and the other 2 seem like they are on that same path very soon...😪
Response from eCosmetics.comOct 21, 2023
Thank you for your feedback. We are very sorry to hear that your order arrived damaged. We can assure you that this is not the way we intend for our items to arrive. We would love the opportunity to assess any damage and provide you with a quick resolution as we do offer 100% satisfaction guaranteed. We have attempted to contact you via email regarding this. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Robyn M.
Oct 21, 2023
I love receiving up to 30% discounts…
I love receiving up to 30% discounts from ecosmetics!! The selection of skincare and makeup is top notch!! Great selection!! I will continue to ship as needed. Thank you.
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Patricia H.
Oct 21, 2023
Would not stand by their products.
I ordered a very expensive shampoo and conditioner from this website. When I opened the shampoo, it was like water. This business would not stand by their products. I would never buy anything from e cosmetics and I wouldn’t recommend this business at all.
Response from eCosmetics.comOct 22, 2023
We would like to apologize for any inconvenience or frustration you have experienced. We stand by our 100% satisfaction guarantee. You are welcome to return any product within 60 days of receiving it as long as the item is still new or only gently used. However, this order was placed on January 24, 2023 and delivered to you on February 3rd, 2023. Unfortunately, this order has far exceeded our return time frame of 60 days. After 60 days, we cannot verify the cause of any product damages, defects, or issues, which is why our return policy is in place. A representative has previously been in contact with you to provide further assistance. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Shannon L.
Oct 21, 2023
Honestly this is the best company
Honestly this is the best company. I’ve placed 2 orders in 2 weeks because the service is so good. Fastest shipping ever and authentic products!! I’m a bit of a skincare junkie and I know the real deal when I see and touch it. About to place another order now, haha
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Melissa
Oct 19, 2023
Your advertisement said 30% off all…
Your advertisement said 30% off all skincare without qualification I purchased Skinmedica serum and received 30% off but the Skinceutical serum that I also purchased was discounted only 7% (it is currently being sold with a 15% discount elsewhere). And your checkout screen did not identify the discount for each item with only a total discount provided. Very deceptive advertising and check out .
Response from eCosmetics.comOct 19, 2023
Thank you for the feedback! I deeply apologize for any misunderstanding or inconvenience. The bottom of our promotional email includes our exclusions, one of which is that the maximum discount we can provide with our coupon codes is $100. I apologize once more for any inconvenience. Please, let us know if there is anything else we can do to better your experience, as we greatly value your business. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Irmgard Christine M.
Oct 19, 2023
Excellent Experience
Excellent Experience. Smooth Transaction
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