Michael T.
The only problem is communication
The only problem is communication. I have order number although there is no way to get tracking on item. Order was placed 5 days ago and still no email to show shipping date.
Response from eCosmetics.comDec 27, 2023
Thank you for bringing this to our attention. Our goal is to have your order delivered within 2–4 business days with our expedited shipping. We sincerely apologize for any inconvenience this has caused you. A representative has contacted you regarding this order. Please let us know if there is anything else we can do to better your experience, as we greatly value your business. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.