Lori L.
Well it looked like 2 orders were in my…
Well it looked like 2 orders were in my cart and I canceled one but it was the only on so I had to reorder and then it did show 2 orders but your team caught it and canceled one!
Response from eCosmetics.comJun 21, 2024
Thank you for your 4-star rating! We apologize for any initial issues you encountered, but we're glad our team could assist you. We are constantly striving to improve and provide the best possible service and products for our customers. Please let us know if there is anything specific we can do to improve your experience with future orders. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.


