drb
I've used eCosmetics for a few years…
I've used eCosmetics for a few years for some of my beauty products and never had proof positive until now that the product that I received from them was either very old, not stored well, or not authentic. It was C Ferulic and even at their price is expensive. The bottle I got was a dark amber color, did not have the typical hot dog smell..it was also from France which is fine if it is fresh. I just got a new bottle from lovely skin and it is such a light lemon color I finally realize how old the bottle from ecosmetic was. Only saying you might get lucky but these are expensive items. is it worth saving even $90. bucks on a $300.00 item that doesn't work. I did not as for anthing back. A lesson learned. Just beware.
Response from eCosmetics.comAug 28, 2026
We’re sorry this caused concern. SkinCeuticals C E Ferulic can naturally vary in color from pale yellow to amber due to its active ingredients, and this is typically noted on the product’s packaging as well. Variations in color do not indicate that the product is old, ineffective, or inauthentic. Every product we sell is brand-new and guaranteed authentic. We also stand behind our 100% satisfaction guarantee and would be happy to assist. Please contact us with your name and order number, and we’ll be happy to assist you further.