eCosmetics.comLooking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Angel F.
The zip code was wrong 11237
Response from eCosmetics.comOct 27, 2024
Thank you for your feedback. We are so sorry for any inconvenience you have experienced. Rest assured that we are committed to resolving any issues, and a customer service representative reached out to you via email to further assist. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Lucinda F.
Large selection of products, great pricing and fast shipping
Response from eCosmetics.comOct 27, 2024
Thank you for the feedback. We are so glad that you had a 5-star Experience. We're thrilled to hear you enjoyed our product selection, pricing, and fast shipping! If you have any questions or concerns, our customer care representatives are available Monday through Friday from 8 a.m. to 11 p.m. EST and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Theresa
Great customer service! product was as described and arrived as promised
Response from eCosmetics.comOct 26, 2024
Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
RuthieDu
I ordered shampoo. It was packaged poorly and the bottles were unsecured. Multiple bottles leaked all over from the unsecured tops. Please package your liquids to prevent leaks!
Response from eCosmetics.comOct 26, 2024
Thank you for your feedback, and we sincerely apologize for the experience you had. I’m sorry to hear that your shampoo order was not packaged securely and that the bottles leaked during transit. We understand how disappointing this must have been, and we appreciate you bringing this to our attention. Please rest assured that our customer care team is always here to assist you. A representative has already reached out to you to provide further support, and we are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Zezgo Rent A C.
It was easy, though inputting the discount code was a bit of a roundabout.
Response from eCosmetics.comOct 25, 2024
5 Star But Still Mentions An Issue Thank you for the feedback. We are so glad that you had a 5-Star Experience. It means so much to us when our valued customers are able to place their orders with ease! If you have any questions or concerns, our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
customer
Reduced price on the item I wanted. Good service. No complaints.
Response from eCosmetics.comOct 25, 2024
Thank you for your kind words! We are so happy to hear you enjoyed your experience and look forward to your next order.
Beach H.
Fast delivery. Discount coupon included!
Response from eCosmetics.comOct 25, 2024
Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
Phyllis M.
Easy to find what I was looking for
Response from eCosmetics.comOct 25, 2024
Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
