eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

7,978 approved reviews, newest moderated first

Stephanie S.
Dec 8, 2024
Very difficult to manage website
Very difficult to manage website! I ended up with duplicate orders! Want one of them cancelled
Response from eCosmetics.comDec 8, 2024
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced with our website, resulting in duplicate orders. To address this, a representative has already reached out to assist you in resolving the matter. Please note that we offer a 100% satisfaction guarantee. If, for any reason, you are not completely satisfied with any product you purchase from us, you are welcome to return it within 30 days for a refund or store credit. Returns made within 31–60 days are eligible for store credit. For further assistance, our customer care team is available via email, chat, or phone Monday through Friday from 8 a.m. to 11 p.m. EST and Saturday and Sunday from 9 a.m. to 9 p.m. EST.
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Lynn S.
Dec 6, 2024
Great prices and frequent emails
The frequency of the emails and reminders along with an unbeatable price. I do my research and this was by far my best option!
Response from eCosmetics.comDec 6, 2024
Thank you so much for your amazing feedback! We're thrilled to hear that our frequent updates and unbeatable prices made your experience a great one. We’re glad you found us to be the best option after your research. Your satisfaction means the world to us, and we look forward to serving you again in the future!
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Customer
Dec 6, 2024
Quality brand name goods
The website has thousands of brand name goods and items listed, which is great but also quite overwhelming for someone like me. The filter button feature exist but I didn’t find it to be user friendly. I am sure the web gurus and people behind the scenes can add features to make it more palatable. Overall, I appreciate the quality, reasonable pricing, and the checkout process was a total breeze. Got an email within 24 hours letting me know my items were shipped, but the shipping is disturbingly slow (my package will arrive 8 days post shipment).
Response from eCosmetics.comDec 6, 2024
Thank you for your feedback. Please rest assured that our customer care team is always happy to assist you. We’re delighted to hear that you appreciate the quality of our products, the reasonable pricing, and the ease of the checkout process, and we apologize for the experience you had with the delivery. A customer care representative has reached out to you for further assistance. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Sherrie
Dec 6, 2024
Easy to navigate
Easy to navigate, great product selection
Response from eCosmetics.comDec 6, 2024
We appreciate you taking the time to leave a 5-star review! It's wonderful to hear that you found our site easy to navigate and that you're happy with our product selection. We strive to provide a seamless and enjoyable shopping experience for our customers.
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Kevin K.
Dec 6, 2024
It was easy to navigate and great deals
It was easy to navigate and great deals
Response from eCosmetics.comDec 6, 2024
Thank you for the five-star review! We are glad to hear the ordering process was easy. We are always offering promotions and discounts to ensure our customers get the best deals.
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Laura J.
Dec 5, 2024
This is my favorite lip liner
This is my favorite lip liner. This is the only place I could ever order it and no, I’m gonna receive my order and it won’t go into a backorder. The service is always prompt and I always get exactly what I want.
Response from eCosmetics.comDec 5, 2024
Thank you for your kind words! We are so happy to hear you enjoyed your experience and look forward to your next order.
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Deborah T.
Dec 5, 2024
I had a positive customer service…
I had a positive customer service experience.
Response from eCosmetics.comDec 5, 2024
Thank you for your review! We are so happy to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
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Sandra K.
Dec 5, 2024
Easy to access the site and the products.
This site was easy to access. The products were easily found and the purchase procedure was easy.
Response from eCosmetics.comDec 5, 2024
Thank you for your great feedback! We're so glad to hear that you found our site easy to access and navigate and that the purchase process was smooth for you. We aim to provide a simple and enjoyable shopping experience, and it's wonderful to know we succeeded! If you need anything else, don't hesitate to reach out.
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