eCosmetics.comLooking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Amber B.
Great with communication and very helpful if you need to return a product. Love the website and the products they have to offer!
Response from eCosmetics.comFeb 22, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our communication and product returns process. It's wonderful to know that you love our website and the products we offer. Your feedback means a lot to us, and we look forward to serving you again soon!
2012frimar
It is easy to find products
Response from eCosmetics.comFeb 22, 2025
Thank you for your order. We are happy that it was easy for you to find the products, however we apologize that you had a 1 star experience. Is there anything we could do differently to make this a 5 star experience? I see that your order was placed yesterday, 2/21 and shipped today, 2/22. A customer service representative has reached out to you regarding your order. If you need further assistance, we are available to quickly assist you via email, chat, or give us a call at 1(800)349-8192. We are open Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Tina
I’m happy I set subscription only 1 issue I can’t figure change monthly to 6-8 weeks I can’t wait for the package!
Response from eCosmetics.comFeb 22, 2025
Thank you for the 4 stars! We are so happy you had a positive experience, as we strive to provide excellent customer service. To adjust the delivery frequency, simply log into your account on our website, go to your subscription settings, and select the frequency that works best for you. Alternatively, if you'd prefer, our customer service team is more than happy to assist with making that change for you! A representative has contacted you regarding this matter. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Rocky O.
Found the product I wanted at a great price, easy to use and check out.
Response from eCosmetics.comFeb 22, 2025
Thank you for the 5 stars! We're thrilled to hear you found the product you wanted at a great price and had an easy checkout experience. Your satisfaction means everything to us, and we look forward to serving you again!
Cissy K.
Exceptional price points and discounts. High end products I purchase at a discount are also Nicely packaged!
Response from eCosmetics.comFeb 22, 2025
Thank you for the 5 stars! We're so glad you enjoyed your experience and our great prices. Your satisfaction is our top priority, and we look forward to your future orders.
Liliana C.
Excellent.
Response from eCosmetics.comFeb 22, 2025
Thank you for your fantastic 5-star review! We're thrilled to hear that you had a great shopping experience with us. Our goal is to provide the best customer experience, and we're delighted to have met your expectations. Your feedback truly means a lot to us, and we look forward to serving you again in the future!
Karen
Wonderful price for my Shalimar order. Very prompt shipping and free shipping!!
Response from eCosmetics.comFeb 22, 2025
Thank you so much for the 5 stars! We're glad to hear you’re happy with the price and our prompt, free shipping service. We truly appreciate your support and look forward to serving you again in the future!
Gail K.
Great customer service
Response from eCosmetics.comFeb 21, 2025
Thank you for the 5 stars! We are so glad to hear we provided you with great service. If you ever have any questions or concerns don't hesitate to reach out!
