eCosmetics.comReviews of ecosmetics.com

Response from eCosmetics.comSep 11, 2026

We are sorry for any confusion regarding the review invitation and understand your concern about the timing of your order. We appreciate the opportunity to clarify that your order was shipped within our standard shipping timeframe, and the review invitation is optional and separate from the order delivery process. A member of our Customer Care team has already reached out to you directly via email with additional information regarding your order and shipping status. Should you need any further assistance, our Customer Care team is always available via email or by phone at 1 (800) 349-8192, Monday through Friday from 8:00 AM to 9:00 PM EST, and Saturday and Sunday from 9:00 AM to 7:00 PM EST. We’ll be happy to assist further.

Response from eCosmetics.comSep 10, 2026

Thank you so much for your wonderful 5-star review! We're thrilled to hear you're happy with our products and prices. We truly appreciate your support and look forward to your next visit with us.

Response from eCosmetics.comSep 10, 2026

Thank you so much for your 5-star review! We’re delighted to hear you found a product you loved at a price that fit your budget. We truly appreciate your support and look forward to your orders in the future!

Response from eCosmetics.comSep 10, 2026

Thank you for your 5-star review! We are so happy to hear that you were able to find your favorite mousse. We appreciate you sharing your positive experience and look forward to your future orders!

Response from eCosmetics.comSep 11, 2026

We’re truly sorry to hear about your experience and sincerely apologize for the frustration caused by the delay in receiving an update. We completely understand how disappointing it is to reach out through multiple channels and not receive the timely response you expected. We are currently experiencing a high volume of emails and customer inquiries, which has unfortunately resulted in longer response times. We would appreciate the opportunity to look into your order and assist you further. One of our representatives has reached out to you to provide further details and assist you with your order. Our Customer Care representatives are available Monday through Friday from 8 a.m. to 9 p.m. EST and Saturday and Sunday from 9 a.m. to 7 p.m. EST.

Response from eCosmetics.comSep 9, 2026

Thank you so much for your 5-star review! We’re thrilled to hear you found what you needed at a great price and that your order arrived promptly. We truly appreciate your support and look forward to your orders in the future!

Response from eCosmetics.comSep 9, 2026

Thank you so much for your 5-star review! We’re thrilled to hear you enjoyed our wide variety of products and great prices. We’re also happy to know your order arrived promptly and that you had a wonderful experience with our Customer Care team. We truly appreciate your support and look forward to your orders in the future!

Response from eCosmetics.comSep 9, 2026

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience with us. We’re happy to let you know that your order has shipped and is on its way to you! A member of our Customer Care team has also reached out by email with all the necessary shipping and tracking details. We hope you enjoy your order, and thank you again for choosing eCosmetics! Our Customer Care team is always available by email, chat, or phone Monday through Friday from 8:00 a.m. to 9:00 p.m. EST, and Saturday and Sunday from 9:00 a.m. to 7:00 p.m. EST.