eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

7,978 approved reviews, newest moderated first

Anna D.
Jul 20, 2025
My order5348483 was placed a month ago
My order5348483 was placed a month ago! And I still haven't received it!!!! It's a medical product! I haven't received any notification in the mail with a delivery date or an apology!
Response from eCosmetics.comJul 20, 2025
Thank you for your review, and we apologize for any confusion or inconvenience. Unfortunately, your order was cancelled due to insufficient billing. Please rest assured that an automatic email was sent to the email address on file regarding this. However, it may have ended up in your spam folder or promotional folder by mistake. A customer care representative will follow up with you once more for further assistance. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday, should you need further assistance.
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Mary E.
Jul 20, 2025
Very easy to order!
Very easy to order!
Response from eCosmetics.comJul 20, 2025
Thank you so much for your 5-star review! We’re delighted to hear that you found our ordering process easy and smooth. Your feedback means a lot to us, and we look forward to helping you again soon!
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Cindy
Jul 20, 2025
Found what I needed at a great price
Found what I needed at a great price. Everything arrived well packaged.
Response from eCosmetics.comJul 20, 2025
Thank you so much for your 5-star review! We're thrilled to hear that you found what you needed at a great price and that everything arrived safely. We truly appreciate your support and look forward to serving you again!
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Kerry P.
Jul 19, 2025
Site has many hard to find products at good prices
Easy to use site. Quick delivery. Great customer service. I called to ask a question and my call was answered on the second ring by a very nice and helpful lady.
Response from eCosmetics.comJul 19, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience with our website and fast delivery. It's especially great to know that our customer service team was able to assist you promptly and kindly — we'll be sure to pass along your feedback. We truly appreciate your support and look forward to serving you again!
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Lorbor58
Jul 19, 2025
It was a clean easy layout to navigate.
It was a clean easy layout to navigate. However, now I can't get into my account ever since I established it. I've tried numerous times, and I'm stuck in a loop of chronic login errors that haven't been able to be resolved despite calling Customer Service. VERY FRUSTRATING TO SAY THE LEAST!
Response from eCosmetics.comJul 19, 2025
Thank you so much for your 5-star review and for your kind words about our site’s layout. We’re truly sorry to hear about the ongoing trouble accessing your account and the frustration it's caused. That’s certainly not the experience we want for our customers. We appreciate you reaching out to Customer Service already, and we’d like to get this resolved as quickly as possible. A representative will contact you regarding your order. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. Please contact us directly if you have any questions or concerns so we can quickly assist you.
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Linda W.
Jul 18, 2025
Easy ordering and my order shipped…
Easy ordering and my order shipped within few hours!
Response from eCosmetics.comJul 18, 2025
Thank you so much for your 5-star review! We’re happy to hear that you found the ordering process easy. It’s great to know everything went smoothly for you. We appreciate your support and look forward to serving you again.
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Siegrid B.
Jul 18, 2025
Works well and keeps my time free
Works well and keeps my time free
Response from eCosmetics.comJul 18, 2025
Thank you so much for the 5-star review! We truly appreciate your support and look forward to continuing to serve you.
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Melissa H.
Jul 18, 2025
Prompt attention to my emails
Someone emailed right away with my questions, concerns, and even cancellations.
Response from eCosmetics.comJul 18, 2025
Thank you so much for your kind words! We're glad to hear our team was able to respond promptly and assist with your questions and requests. Providing quick and helpful support is important to us, and we truly appreciate you taking the time to share your experience!
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