eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

7,978 approved reviews, newest moderated first

Laura P.
May 12, 2026
BUYER BEWARE
you should do your research before you purchase from this company. I’ve made one purchase from them and had a very poor customer service experience, and I will never purchase from them again. After this happened, I did research and there are a lot of bad reviews. I don’t know why all of their review scores look so high but buyer beware.
Response from eCosmetics.comMay 12, 2026
Thank you for reaching out to our customer care department regarding this issue. I apologize sincerely for any inconvenience experienced. An email was sent earlier in response to you i regards to your order issue, and a representative has will reach out again to assist you further and quickly resolve this matter. Please feel free to contact us as well. We are open Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
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Charles
May 12, 2026
Very easy to order on your website
Very easy to order on your website. Very professional and thanks for the opportunity to use your discount. Thank you 👍🇺🇸
Response from eCosmetics.comMay 12, 2026
Thank you so much for your kind feedback! We’re delighted to hear that you found the ordering process easy and had a positive experience with our website. We truly appreciate your support and are glad you were able to take advantage of the discount offer. We are already looking forward to your next order!
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Patricia C.
May 12, 2026
They were efficient!
They were efficient!
Response from eCosmetics.comMay 12, 2026
Thank you for your kind words! We are so happy to hear you enjoyed your experience and look forward to your next order.
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Laura B.
May 12, 2026
Said fast shipping 2-8 days and shipped…
Said fast shipping 2-8 days and shipped with one day but not getting it for 8 days assumed it would be fast and item won’t arrive in time will have to return and by elsewhere
Response from eCosmetics.comMay 12, 2026
Thank you for your feedback. Our standard shipping timeframe is an estimated 2-8 business days. Today would mark the second business day since your order was placed, and according to your tracking information, your order is expected to be delivered May 19th. One of our representatives has reached out to you to provide further details. Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday. Please contact us with questions or concerns so we can quickly assist you.
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Jennifer H.
May 12, 2026
It was easy to navigate
It was easy to navigate, quick shipping and I saved a lot of money! I'll use this company again.
Response from eCosmetics.comMay 12, 2026
Thank you for your wonderful feedback! We’re so glad to hear that you found the site easy to navigate and enjoyed the quick shipping! Your satisfaction means a lot to us, and we can’t wait to help you with your next order!
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liz G.
May 12, 2026
First time I used it
First time I used it. Great experience. Will definitely come back.
Response from eCosmetics.comMay 12, 2026
Thank you so much for your kind feedback! We are glad to hear that you had such a positive experience shopping with us. We truly appreciate your support and look forward to your future orders!
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Amit J.
May 12, 2026
There is a tax calculation problem on…
There is a tax calculation problem on website. For medicines, in New Jersey there is no sales tax, and yet your site charges me a sales tax. I have to call after placing order each time to get a refund on the tax.
Response from eCosmetics.comMay 12, 2026
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration caused by the sales tax being applied to your orders. We understand how inconvenient it is to need to request a correction after each purchase, and we appreciate you bringing this to our attention. We will be reviewing this with the appropriate team to investigate the tax calculation at checkout and improve the overall experience moving forward. A customer care representative has contacted you to provide further assistance. We look forward to resolving this issue promptly. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
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MW
May 12, 2026
Prompt reply to inquiry
Prompt reply to inquiry, great customer service.
Response from eCosmetics.comMay 12, 2026
Thank you so much for the positive feedback!
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