Brenda L.
Ecosmetics is First Class All the Way!!
I am an avid Customer of Ecosmetics and truly enjoy your variety of designer fragrances and the amazing savings in cost along with your frequent promotions, discounts and reward points earned from my online purchases. Recently, I purchased two bottles of a designer’s fragrances using the code Rays to apply 25% along with a $25.00 Ecosmetics gift card. After completing the transaction, I was happy as a lark until on the following day, Ecosmetics offered an even better discount of 30% off the beauty products. I decided to phone Ecosmetics Customer Service to inquire about the possibility of applying the 30% promotion with code Primetime in place of the code Rays. Sandace, the polite, patient and knowledgeable Customer Service Representative graciously listened to my concerns and within minutes, she contacted Ecosmetics Management (while I waited on the other line), explained the issue at hand which resulted in a very positive cost-saving response. Many thanks to Sandace and Ecosmetics Management, I was able to apply the 30% discount and save an additional $25.26. Kudos to Sandace for her outstanding and exceptional customer service performance. She is most definitely an asset to Ecosmetics!
Response from eCosmetics.comJun 23, 2026
Thank you so much for taking the time to share your wonderful feedback. We truly appreciate your continued support and loyalty. We’re delighted to hear that you enjoy the selection of designer fragrances, promotions, discounts, and rewards, and we’re especially glad to know you had a positive experience with our Customer Service team. Providing excellent support is always our priority, and it means a lot to know it made a difference for you. Thank you again for your kind words and we look forward to having you shop with us again soon!