Austin
Misleading, lying business.
I signed up for annual pest control. About 3-4 months into my service I noticed mouse activity in my home. When I contacted the company they came out to perform an inspection, and told me they would not put any traps down to treat the current problem until I paid an additional $800 to seal up all entry points. According to their website they have a 3 step process for treating mice. Step 1 being inspection, 2 being treatment of current issue, and step 3 sealing all entryways. When speaking with their inspector on the phone, he informed me all the grates on my foundation were missing the screens behind them among other things. When inspecting these same grates myself, I saw that they did have the screens he indicated were missing. So after being lied to and misled during step 1 of their process, and their refusal to perform step 2 until I paid for step 3, I decided to terminate my contract with them based on them not upholding their end of their stated business practices. I am now being charged $221 as an early termination and after many conversations they are refusing to lift the charges.



