Eco Shield’s Home Pest Control Protection Plan combines the most innovative methods and the safest products to drive pests out and keep them out for good! At Eco Shield, we understand: It’s good to be bug free.
Eco Shield Pest Control (ecoshieldpest.com) has 675 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing675 approved reviews, newest moderated first
Shahzod A.
Their rep told me it was for 1 time and that there was no commitment but then I found out it is a 1 year contract. After 1 year was up they kept coming and charging my card even though I no longer had a contract with them. It was such a headache to cancel this service. Never in my life I met this kind of company. Bad reputation!
Tyler Y.
Their sales guy, Braden Cain, doorknocked me and everything he told me was a lie. He is scum. Their service is complete garbage. I needed multiple retreats and when I told them their service was totally ineffective and I wanted to cancel, they tried to charge me a $150 cancellation then dumped me in collections when I didn't pay it. Reporting for fraud.
Franklyn Z.
Ecoshield, Edison NJ: I contracted EcoShield Pest Solutions around a year ago and I quickly regretted my decision to hire them. They like most other bug guys show up to your door without any prior notice and try to sell you their service. First they will tell you that they need on average 3 months to kill the egg cycle then periodic appointments after that. My problems with this company began in the winter time when I saw an infestation of wasp, I requested for the company to come check things out. My wife and two kids both got stung so I was extremely livid at this point. They did not show up to my residence until 2 weeks from then to treat my property. A few weeks later I see wasp again in my house in large quantities in the middle of winter. I paid this company a premium for their service, and they are some of the most expensive in this area. Finally I decided to treat my property myself with store bought chemicals and I didn't see the wasp again. When the company called me back months later I decided that their services would no longer be needed and wanted to terminate immediately due to their inability to perform the service they were contracted to do. When I called in they connected me to someone that would help me close my account but instead they tried to offer me all kinds of discount in order to stay with them. I started to research this company on yelp and also the better business bureau and to my surprise they had similar complaints on my specific issue. The worst part of this whole ordeal is that this company uses predatory practices to keep customers locked in to a 12 month contract, they quickly reminded me that I was under contract. When I read the contract they had me waive my right to cancel the contract. I missed that because this company trains their employee to sell you a product verbally then have you quickly sign the documents then your SOL. I advice strong caution if your using this company, the bottom line is their products does not work! I should have known that with the name "ECO" on their name. The icing on the cake was I had to pay 150.00 USD in order to terminate the contract.
Ed F.
Unethical high pressure tactics used to sign a contract of misery. Wasp problem never resolved so I had to use my time and money to resove the issue that I was paying Ecoshield to resolve at 180 dollars a treatment. And now I get to paid a 270 dollar cancellation fee.Do yourself a favor when they show up at your door and don't answer.
Ling S.
Horrible service. Predatory business!! Be careful, there is a 24 month "commitment" contract like the old phone companies used to do. It will cost you another $150 to get out of the contract. The slimey sales guy said they can prevent bed-bugs and will come in under $100 a treatment - when in fact, they cost $170 a month and to get out I have to pay an additional $300! Sub-par service too. A different person every time they come to my house andSuper jerk Customer Care system and you can't reach a local person when you are in trouble. Basically there are tons of better options! This company is a corporate predator - and they don't provide good services. Wasted my time since August of 2022. Going back to a local company!! These corporate companies are an expensive JOKE!
Wyatt W.
after using them for one year and poor results, never got rid of ants, and always delayed coming out when we we call them, discontinued service secondary to them not upholding their end of the contract. avoid them like the plague, they are dishonest and want you to sign a 2 year contract because they know they service is very poor
JRB
Why did I not read these complaints before signing up for these services. I prepaid for pests services & then decided on termite. That was a mistake. I was told one price & my account reflected another. A credit card was taken, but never charged. I sent a ck to Las Vegas. Complete and total harassment. I will be reporting to the BBB
rinji K.
I had rate them 1 star because there was nothing lower. This company is an absolute fraud, stay away from them. They will rope you into fraudulent services and later claim it was a contract. They will not send this agreement to your email to sign. They will claim its not a agreement and they have no cancellation penalties but when you do choose to cancel, they will charge you $150 and claim it was they discount they offered you in the beginning. There is no greater fraud that these people. Run
