Eco Shield Pest ControlReviews of ecoshieldpest.com

If I could give a zero I would. they came around with a door to door sales pitch and talked us into a treatment and a plan. Once they finished I realized this was too expensive and there was no realized benefit. I asked to drop the service and they are now pursuing us for a large termination fee. I am not paying and suggest you look elsewhere for a local service that actually works.

I 100% echo the comments and complaints made on all the other 1-star reviews. Long story short, DO NOT hire them, if you do, they will become the “pest control” you need to exterminate!

From beginning to end, this was a hassle. Every person I have talked or messaged is more worried about being right and "trying" to put blame on the customer, than fixing an actual issue. There is a reason it is contract only! You will have to buy your way out! We've had 3 visits from them, 2 on schedule, 1 follow-up. Called for the free follow-up cause we were finding brown recluses randomly through out our house, so we wanted them to take care of that... that was 3 months ago, still have the same problem to this day and never saw a difference after the follow up. If i called to do a follow up to take care of specifically brown recluses, I EXPECT THEM TO DO WHAT WAS ASKED. Today they ask me since it's the scheduled time if I wanted them to spray the inside... so I told them I no longer require their services since I'm paying to have the same problem. They responded and argued with me about a "misunderstanding" on my part, all because "black widows and brown recluses arent part of the general package, thats an extra charge".....13 MESSAGES LATER, it's crystal clear to see they don't care about the customer, just money, typical. They should have listened, understood, and acted to the very first message I sent, not sending me a picture of the contract that I ALREADY HAVE printed and in a file cabinet at my house. By far the worst customer service I have ever experienced. **0 out of 10** **DO NOT RECOMMEND**

First the corporate billing office is horrible to deal with nothing but rude people they don't care about anything you have to say they want money. But yet they say we signed a contract and they have yet to still email us the contract we supposedly signed. I have asked for a manager or higher up personal to call me back they say they will but then they don't I have sent multiple emails text messages as am done talking with the customer agents as they hang up on you and are rude. Also we were told we can cancel anytime with no penalties that's not the case we also told them we do t want them to come out and they still did and ended up placing my dad into the hospital we told them why and they still can out. The other reason they said they can't spray out side but yet we are still to pay full price they have a lot of clouded and inaccurate information left out. They need to have better sourced communication and managers on duty that are willing to talk with customer service when they agents are being unreasonable and there hands are tied as they say. and all they want is you to pay up and keep paying, after we told them to cancel! Never ever will use them again and we definitely have left our entire block friends and family know as well. Do not use them they cheat you and lie and customer service is horrible! Also there product does not work.

This company has extremely shady sales tactics and should be avoided at all cost. a door to door salesman in North TX named Collin (he put Spiderman as his nickname in my phone) came to the door stating they were doing a lot of other houses in the area and could give me a major discount since they are already there. We had minor issues with some carpenter ants and they said they could take care of them. I signed up in September, he told me specifically that with the discount I was getting, I would need to continue service until January in order to not have to pay the discount back. come February I cancel and they tell me they are charging me $450 to cancel my account because there is a 12 month contract (which there was never any mention of whatsoever). I finally folded and called them and paid the balance and cancelled the account just to get them out of my hair, I specifically asked after paying if my account was cancelled and they confirmed. Since then they have texted me multiple times a day telling me I needed to call and confirm the account cancellation. Then when I call they transfer me to numerous different people and then tell me they will have to call me back to cancel. Long story short, do not do business with this company. you will be scammed out of a lot of money and no one will try to help you resolve they will just keep contacting you telling you that you need to pay your balance. You will be locking yourself into a year long contract for way overpriced service and they didn’t even come each month to treat.

I tried EcoShield Pest Solutions this year, and they promised to spray the inside and outside of the house, knock down spider webs from the eaves, wasps nests and etc. Well they did the outside, however, they did it during a rainy day and got the house dirty and did not clean it up. They never asked to do the inside of the house and have no problem charging us $180 for each quarterly visit, they are not ethical in their business practices. They are way over priced for service that they do not complete, save yourself a bunch of money and spray and trap the outside of your own home. They wanted to come and treat my house in the middle of winter, when, I refused and complained about their poor service, they tried to discount the service, but I do not want them working on my house, I cannot trust they will do a good job.

Do not use this company . We asked for a one time spray and he said sign here. so sign here was a 2 year contract.what a scammer i gave them a one star because there is a no star .they are the worst i repeat do not sign anything or deal with these scumbags!

Signed a contract with this company and had to call them out with little responses numerous times. Tried to get out of it but they threatened, and made it so difficult to get away, I decided to pay just to get the F... away from them. SCAM