April Z.
Total scam artists
Total scam artists. There’s a $250 cancellation charge if you don’t pay a full year
Eco Shield’s Home Pest Control Protection Plan combines the most innovative methods and the safest products to drive pests out and keep them out for good! At Eco Shield, we understand: It’s good to be bug free.
Eco Shield Pest Control (ecoshieldpest.com) has 675 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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April Z.
Total scam artists. There’s a $250 cancellation charge if you don’t pay a full year
Benjamin B.
Scammy door to door sales tactics, convinced my gf who's scared of spiders to sign up, she didn't realize how much it was going to cost her as a recurring charge and also wasn't told it would cost $250 just to cancel. Beyond mad.
Linda
The tech didn't have the right address. He sprayed our neighbors house. Granted it was about 100 degrees and 5:30 pm and he was shot. He didn't tell us that he couldn't get into the back yard due to a fence. He didn't spray the screenhouse which is now full of spiders and webs. I thought I heard the salesman who calls himself "bug Dundee" cleaver, right? that they would spray for fleas and ticks. WELL, that's extra. When I called to change my appointment day which I'm not sure that is happening I get connected with someone in another country,, so for sure we didn't understand each other. How does one cancel this company I have done better doing exterminating myself.
Lori A.
Ecoshield is AWFUL!! We wanted the outside carpenter ants and the inside panty pests dealt with. After we signed turns out they can't - after two technicians came - do panty pests. And they sprayed outside - and not inside - for the ants and we have an unholy infestation of ants inside. Hundreds. So they didn't do the job and said they either refund the service visit or cancel the fee for coming back. Absolute shit company!!
No To EcoShield BIG S.
If there was a zero rating or a negative rating, that is what I would give EcoShield. I was one of those ones who got taken by this scam and I say this is a scam they come to your door they get you to sign the contract they promise to do things that they don’t fulfill like they came to my door. I said I have a rat in the attic and they said oh we can take care of that. They put two little glue trap paper pieces up in the attic Something I don’t even think the rats would fit in and then sent some guy to the house to give me an estimate on getting rid of the rat which was $6500. Well they didn’t tell me at the beginning there would be an additional charge of $6500 to do what they promised to do when they were standing on my porch, trying to sell me their product. I canceled my other subscription with my faithful pest control company because they were not getting rid of my problem to go with this person who said they would get rid of the problem they lied and now they want more money. I’m going to have to get my lawyer to talk with him about the whole promise thing and the fact that they did not give me what they promised. They said they would. I’m getting ready to sue them for stress And time loss from work trying to meet their demands.
Fauxgal
Very unhappy. They use lies to get you to sign up. They also gave me appointments, then changed the appointment schedule to whatever they wanted no matter what they had told me. This happened repeatedly, in fact every time except the last visit. I am so tired of dealing with them. Their products do NOT kill insects. We have had NO improvement. The owner of the company ( I found out he is not), told me that he would waive the cancellation fee if for any reason we were not happy with their treatments by the middle to end of Summer. I found out today, that they are going to charge hefty cancelation fee. Do NOT be swindled by these company. Our service started April 19, 2025, and I have just terminated it as of end of July 2025.
Andy
This company is terrible, do not use. Buyer beware!!! This was one year of awful service, it made me put a date, but it was the whole experience. When they treated our house, it would depend on the person sent on what was done and what was not. Most times the person would be on our property 15 or 20 minutes. One person was on our property less than 10 minutes. Trying to cancel services cost extra and no one that was talked to cared if we were keep as customers or not. They always wanted to argue. There were always excuses for the bad service. Our new company comes out and spends 30 minutes or more. They do everything promised us that we would get by signing the contract. There are no corners cut.
Sue L.
How can I cancel this "service"?