Eco Shield Pest ControlReviews of ecoshieldpest.com

THIS COMPANY IS A SCAM! RUN AWAY WHEN THEY COME KNOCKING!

Unethical company with unethical sales tactics. Do not give this company your money. A nice guy shows up at your door who uses a super slick talk to sell you service contact. Something like "Hey, we're starting up this business in this town. Here's my personal number, etc.". Then they increase the pressure as at some point he bluntly asks "credit or debit card". If you reluctantly agree to a big and confusing term sheet (yes, red flag, I know), you are hooked. Because the guy is so nice, I agreed to it. Once you agree you never see the guy again of course. Part of the terms is that you get pretty substantial "discount" on your first service, but if you cancel early, you have to pay back that discount. The discount allegedly is because the first service is bigger as they have to "break the egg cycle". I'm pretty sure this is just made up as the first service wasn't noticeable more time consuming than any of the subsequent services. Then finally, when you try to cancel, they make it super hard and frustrating, with the agents having to ask you many questions before they will proceed. Then, when I actually managed to cancel after a lot of time on the phone, I did not get a confirmation, and they automatically renewed without my knowledge. The I suddenly get a message that my next service will be in a few days, at which point I had to do the whole song and dance with customer support again.

I just had a rep show up and say he was servicing other homes in the area, and when he was done with them, he’d probably have “product left over” and could do our house for 30% off? He came back again later, wanting to speak with my Dad (it’s his home) and was WAY too pushy. All my red flags went up. I just knew this wasn’t someone I wanted anything to do with….and that was before I read these reviews! Wow, close call. Thanks everyone for taking the time to share. You’ve helped others for sure!

They went to my 94 year old Dad's house when no one else was home. Told him they'd charge $60 to spray the inside and outside for bugs. They charged his credit card $250! All reviews I've read say it costs hundreds of dollars to cancel their service.

Solicitation is misrepresented, contract for 2 Years, not quarterly as solicited. $250 early cancellation fee. Products are mostly ineffective for insect control. Customer Service in India or overseas, very difficult communication.

Blatantly Upselling I have used their service for the past few years and i was fairly satisfied with the service, however something has changed now. their technician let me know that he observed termite activity in my deck and he was going to schedule an expert to come over and do a thorough inspection as i wasnt home at that time. i thought nothing of it and said yes to it. the next "expert" who came in firstly wasnt able to show me any evidence of termite activity on my deck, but started saying it is good to have it done as they have seen other homes in the area with the problem. then he goes on to point small blemishes in the concrete wall of my basement that is exposed to the outside and starts telling me those are because of termites. termites eat concrete? i have never heard of that. all in an effort to sign me off with a termite protection service for $800 or so. he then goes on to scare me by saying they will not enter that i refused to take care of termite problem in their database which will be looked at when i am trying to sell my home in the future. what audacity.. i understand businesses need to make sales, but like this? totally unacceptable. they did the same with my neighbor as well.

They had a friendly pitch. I signed up then a month later pitched my wife and forgot we were customers. They did nothing but clear some cobwebs. Now they are trying to get $250 from me after I already paid $189.

Lots of problems with my experience with Ecoshield. I was solicited by a door to door salesperson and I told them I would not do a contract but I was told they would come out each quarter for $199 and that I could cancel any time. I cancelled a month later but I have been charged two $199 charges and they insist that I agreed to a $250 termination fee and now their computer is calling me at 6 am to request payment of the termination fee which I never agreed to pay. I've enlisted my credit card company to recover the unauthorized $199 duplicate fee but this is clearly the worst experience I've ever had with a service company. STAY AWAY FROM THEM!