Eco Shield Pest ControlReviews of ecoshieldpest.com

Terrible experience. A complete scam! I wonder how a business in this scale fails to deliver a good job. Many visits by this company at our house. Yet, the problem is not solved. We see spiders, bugs and different types of insects everywhere in the house. We naturally called to cancel the service but they charged us with cancellation fee. It doesn't matter if we have a contract, but when you have failed to deliver the results we intended to have by using your company, you must be so professional to not charge the customer upon cancellation. Not moral at all! If you don't want to waste your money as a customer, try to find another RELIABLE company for the job.

STAY AWAY from this company. Dishonest, unprofessional and unethical business practices. We canceled the service because we are moving. The company made it the most unpleasant and difficult experience to cancel. We were inundated with emails making false claims. It's impossible to reach anyone at the local office. They're hiding behind a call center in Asia, which is completely useless. Overall, an expensive and disapointing epxerience.

If you see an Ecoshield truck pull into your driveway run outside and tell them to get off your property. THE WORST service company I have ever dealt with. They use cheesy ambulance chasing sales tactics. They never completed the service and when I tried to get my money back the contract was in favor of Ecoshield. I'm not a typical writer of reviews, for Ecoshield I'll make an exception. RUN FROM ECOSHIELD!!!!

I am extremely dissatisfied with the service I received. The salesman who visited my home made numerous promises regarding the treatment of spider webs, backyard bugs, ticks, and pricing. However, when the service personnel came, I found that the information provided by the salesman was not accurate, and the promised services were not fully delivered. After the service, I noticed that some spider webs were not removed, and there are still bugs and slugs in my backyard. Additionally, I was told by the salesman that a cancellation would incur a one-time service fee, but I was charged $250, which is more than a one-time service fee. It seems there is a lack of communication between your sales and service teams. Based on this experience, I do not wish to continue any business with your company.

Eco Shield Pest Control is not a reputable service, They sell you services and indicate you need to sign up for a quarterly agreement then scam you by charging you for a yearly agreement and do not offer cancellations. Avoid this company at all costs. It will be a fight for a year of unauthorized invoices.

The reasons for cancelling are as follows: 1. No inspection of the inside of any of the buildings on my property to discover rodent activity, although all service people were told of regular trapping of mice in three buildings. 2. Although I was assured that any new infestations would be quickly taken care of by trained workers, when I called to report a hornet nest in the ground I was told to "wait until the next check-up time", 3 weeks in the future. When I demanded that the nest be taken care of immediately your Company sent out a tech who told me that he had never had any experience with dealing with hornet nests. I had to lead him through how to deal with it. He asked me for a shovel to dig it out! I explained that THAT would be a bad idea and cut back the shrub to expose the nest opening for him. I gave him some SEVIN that I had used before and he spread a powder that he had. He had no protective gear and although the hornets were disturbed neither of us got attacked. The next day the hornets were still active, but why would I bother calling your company back? 3. A different tech came out to remove all of the wasp nests and said that he sprayed a substance that would keep the wasps away. I just counted 3 nests in the same places that nests were removed and the spray was applied. 4. When the area under the house was inspected the tech said that 2 traps had mice in them. When I asked if he was going to remove those traps and put in new ones he said he had none, and made no offer to get some and bring them back. He spent a full 5 minutes doing his inspection under the house. 5. The salesperson told me to contact him if I had any problems. When I did text him I got a text back from the local office saying that I needed any other services I needed to call 9712675989. It seemed to be an answering service as they had to bounce back and forth with the local office about how soon they would come out. Remember the "We'll come take care of your ground hornet nest in three weeks" from above? If your local office knew I had an issue, why couldn't they have just called me? Now, all of your techs and the salesperson have been 5 star people and I can't fault them for not being provided with the training and equipment needed to do their jobs. But your service hasn't met my expectations and the promises made at the time I signed up. I have witnesses to those verbal promises of your sales person if you think that I am trying to weasel out of paying the 250$ cancellation fee. But a promise is a promise, and I think that it would be best if we just leave it at you get your 179$, and I deal with my pest problems on my own.

Don't use Eco Shiled they secrew you over not matter what all they care about is money what out what they sign. Its really hard to get rid off .they lie about the plan. And it expensive you have an appointment once a week if you signed up for a number of payments. I will never sign up for a service again. Please dont come back to my house

Run from this company. Doesn't fix issues. They refused to return when the issues were not addressed, instructing me to wait (well past their BS 3-day buyer's remorse period. After weeks, they offered to reschedule the next paid service to address the unresolved issue, which constitutes a breach of the contract. When you tell them you want to cancel the service, they threaten you with the hidden cancellation fee that the salesperson never mentioned. There are better companies than EcoShield that actually value customers and follow through on their promises.