Eco Shield Pest ControlReviews of ecoshieldpest.com

I had a sales person stop in multiple times for two years. I finally felt pressured enough to try their service. I was told I could cancel at any time without penalty. I was also quoted a different price than charged. My employment changed and I have attempted to cancel multiple times. Today, I connected with an overseas agent who stated I had to pay a $250 cancellation fee. He attempted to pressure me into giving him my new location, etc. He said I signed a contract which is misleading. I was not fully informed about the terms of their contracts, including recurring service fees and cancellation penalties. The service guy was signing me up via his telephone. I was pressured into signing agreements without adequate time to review the details. I do not have a contract in my booklet that was mailed stating these fees. I was attempting to help a young man out who was working out in the heat attempting multiple times to obtain clients. It seems like I have been scammed. There is a class action suit that I am researching against them as well.

If there was a way to leave a 0 star review I would. You are better off going to home depot or Lowes and buying pest spray for your yard. It would be a hell of a lot cheaper and better for you. The sales people lie to you and say you can cancel anytime burying the hidden cancelation fees. This place is a scam above all else stay far away.

I thought Ecoshield was pretty expensive but wanted to get rid of snails and told that to the technician. After two very expensive treatments I saw no reduction of snails. I had someone in the business look over my two treatments and no pesticides for snails were used. I asked to discontinue treatments as I see no reason to pay for ineffective treatments. I was charged $250 to discontinue this contract even though I felt that they did not uphold their part of the contract. I will learn to check reviews more closely in the future.

If you had asked me when I first signed up for the services at EcoShield, I would have highly recommended their service. We had an amazing sales rep who was and has been extremely helpful when I have questions or need help. Unfortunately, he is not also responsible for my services in the area where I live. Since we started the treatments I have had to call them back after each treatment for issues that did not get resolved. Most recently we discovered a huge ant infestation only weeks after the last service and I have been trying relentlessly to get someone to come back only to be told they have nothing available for the next month. I ended up having to bring in another service after the latest rep was too bothered to try to find me something sooner on a Friday. Clearly the ant infestation of a customer was not a priority and was cutting into their valuable weekend time off, since she said they can‘t look into it until next week. I fully expect to wait days again to hear from them. I’ve already been passed between three different representatives and see no end in sight. I will be cancelling my services and shopping for a new pest control service right away. I only wish I had looked at the reviews of this company before signing up and that is on me. If anything, my pest situation has gotten worse since they started coming around. Do your research before settling on EcoShield.

The guy that signed me up was a great guy. The people who came to spray were here for less than 5 minutes and couldn't possibly have sprayed my whole property. When I needed to reschedule, it was impossible. After I tried 3 times to reschedule, I still got a text saying they were coming on the original date. When I called to cancel, they said it would cost me $250. When they come to your door, just close the door and don't even consider it.

This company sucks! Customer service doesn't exist and hours trying to reach someone is a serious problem, esp if changes need to be made to an appointment that they scheduled without concern for the customer convenience. They initially screwed up and charged me for a quarterly treatment one month after signing up and refused to refund the charge...took 3 weeks to reach a person to correct the problem! I had to have my bank refuse any further charges and had the card removed from my contract information with the company, only agreeing to billing and bill pay authorized by me to my bank. At one point they accused me of trying to cancel so they could charge me $250! Had to get that resolved too! Now they have arbitrarily scheduled an appointment with little notice for me to advise them that it would not work...again can't get through to a real person by phone, email or text! One rep couldn't even reach the office themselves! My HOA had o threaten legal action for them canvassing in a posted "no solicitation" neighborhood repeatedly. More to come I am sure! I will ride it out but never renew and warn everyone I know. I have asked a rep to add "no automatic renewal" to my account. God knows if that will happen without another fight!

Be very careful with these people. One of their sales reps came at our door and told us we can try their service and cancel it at anytime. The catch is that he never said that once you sign up with them there will be a $250 cancellation fee and we never bothered to read the fine print. We decided to cancel their service once we realized that it wasn't worth it and that to have them use their service for mosquitos it would be an extra $85 a month. As you can imagine they said fine but there is a $250 fee for cancelling their crap service. Very unfair and predatory people. Stay away from them and read the fine print before you ever sign a contract with them.

It is quite perplexing how a company can impose a fee to discontinue a service, particularly when relocation for a job necessitates it. The suggestion from the representative to transfer the contract to the home purchasers seems rather impractical, doesn't it?