EchoPark AutomotiveReviews of echopark.com

Purchase was straightforward without any pressure. My only problem so far was when I went in to get a clarification on what type of antifreeze I should buy, to have a gallon available if needed. With Chryslers change to OAT type antifreeze, my antifreeze color did not match to what my research said it should be. According to Chrysler, I should have Mopar Coolant OAT 10 year / 150,000 mile (purple). Mine is not purple, but apparently coolant can change color over time and being a used car, no service records to verify. Can't mix HOAT with OAT type coolants, but there are two different colors of OAT, one a 5 year / 100,000 mile. Have not been able to determine if these tow types are mixable. Felt service manager should have been able to get me an answer, but he was clueless and said I would have to schedule an appointment. It seems to me that a service tech with any experience should know the answer and I even brought is a samples, but service manager couldn't take the time to get out of his chair and go ask someone who might know.

Easy, straight forward, no pressure but plenty of answers. The staff was great and the car is exactly what I needed.

work done was great communications was great just some problems getting the correct part and just a quick fix became a much longer job

The process was smooth, and Nate was terrific with the sale. There are some "extra" costs associated with EchoPark. They're not hidden, but it's the only thing that prevents a 5-star rating.

very easy to work with; however the process seemed very slow

I just wish I picked a different car. This Hyundai has 0 features that a 2017 model should have. I was just in a hurry and now it's too late to go back. I personally made a poor decision.

Staff was friendly and knowledgeable. No haggle pricing sped up the process. Car was brought from a different lot to a lot closest to where I was shopping. Everyone was on time and ready for for our arrival. Nice kid area helped keep the littles entertained while we did paper work as well as the car fax gear. One area to work on is expanding of credit unions they work with, they did not work with mine which meant a couple trips back and forth to complete the deal vs a one and done if they worked with them. Car washes for life is awesome perk.

Awesome experience, Salesman treated me like i was a person, not a client. really helped me to find the car i needed and wanted.