EchoPark AutomotiveReviews of echopark.com

1 star. EchoPark sent me an online offer of $5,163 for my 2012 Ford Fusion SE (VIN 3FAHP0HA9CR158696), valid until May 18 or 500 miles. They also offered an additional $500 bonus if I committed to selling within 48 hours, which is why I moved quickly. Before driving anywhere, I called EchoPark and asked their agent directly whether the offer was real. I was told it might come down by a couple hundred dollars after inspection, but I would be getting paid close to the quoted amount. That was good enough for me to commit. Based on that written offer and verbal confirmation, I drove from Philadelphia to the Virginia Beach location — roughly 12 hours of driving round trip, plus gas and tolls — inside the 48-hour bonus window. At the lot, their technician inspected the car and identified some issues. Fair enough — that's why the agent on the phone said the price might drop a couple hundred. But instead of honoring anything close to the original offer, EchoPark walked it back almost entirely and essentially told me the car wasn't worth buying. Here is the problem: the issues their technician found are normal wear on a 2012 vehicle. EchoPark's own system generated the $5,163 offer knowing exactly what year, trim, and VIN they were quoting. If that number was wrong, that is EchoPark's appraisal failure — not a reason to drag a seller 12 hours across state lines and then refuse to honor it. What I'd want other sellers to know: 1. The online offer is not a real commitment, even when an agent confirms it over the phone. 2. The 48-hour bonus is bait to get you to drive immediately, before you have time to shop the offer elsewhere. 3. "Minor condition issues" will be used to justify almost any walk-back, regardless of what was promised. I would have respected an honest "we can take $200–$300 off for these issues, here is your check." Instead it was a full bait-and-switch. Getting offers from CarMax and Carvana now and would strongly recommend anyone reading this do the same before wasting a tank of gas on EchoPark.

I purchased a 2023 Hyundai Kona SEL Electric car from Echo Park in Avondale on March 28th, 2026 and the finance manager or sales person never disclosed to me that they were taking my vehicle registration that I paid until May 2027 and used it to pay for my new registration. In my eyes, these should be two different transactions. This seems very shady. I should have received a check from the DMV for overpaying on my old car. Which I usually get with each new car I purchased in the past. I thought I was paying for a brand-new registration for my 2023 Hyundai SEL Electric car, but the DMV said they used my refund to pay for part of my new registration. I feel like the dealership did this to make more profit. The finance person only talked to me for about 2 minutes. They never asked how I wanted the title of my car. I felt like they didn’t go over things well. If you buy a car from Echo Park, really look over your contract and ask a lot of questions. I would buy a car from Carvana or Car Max to avoid the $699 doc fee and $699 paint protection fee. These are just junk fees to make the dealership rich. I will never do business with this dealership again. Dennis C

They sold me a car they knew had a problem. A couple months latter I need a new engine

1 Star – Deceptive Bait-and-Switch, Total Waste of Time On May 2, 2026, I drove three hours from Charlotte to this Cary dealership after locking in an online OTD price of $25,730 with a $500 deposit. They immediately tried adding over $7,000 in unwanted fees. Only after I threatened to leave did they drop them — then tried sneaking in another $700. They finally agreed to the original price. I used my approved Bank of America financing, paid a $17,750 down payment, and signed all paperwork. After five hours, just as the car was being brought out, finance claimed “discrepancies” and a fraud alert. They demanded my Social Security Card and refused my valid REAL-ID NC license, even though they knew I drove from Charlotte. After six hours at the dealership plus three hours driving, I had to demand my cashier’s check back. No apology, no accountability. The message was clear: refuse our extra fees and we’ll kick you out. This was a straight-up bait-and-switch. Horrible experience. Do not buy here.

If I could give them a negative number I would. Scam. No sales people means unqualified individuals that have no idea what they are doing. Can’t use your own bank to finance… scam. “Fully Protected” Means scam coverage. $700 in a protection plan for 5 years of car washes and detailing… Don’t go.. 3 hours wasted.

Echo Park is a total scam. They bait you with low internet sales prices, spend hours trying to up-sale you on warranties, and high interest rate financing, then tell you buy the car thru their website where you can't opt-out of the $699 valueless "paint and upholstery protection package". Then they only will finance thru their partners which turns a low price into a bad deal. Go elsewhere!

I purchased an as is car there for $7000. In less than a week the car started to stall. They refused to help or perform any repairs when I reported the issue as they said the car was purchased as is. They are dishonest and not reputable.

Horrible company with shady used car add on price garbage. They have sales people who are literally like something out of a 1970's used car movie. They play the used car math game with lots of hidden junk that doubles the price of the car.