Echelon FitnessWe are a global fitness company dedicated to inspiring and motivating healthy living through state-of-the-art technology and applications, immersive content, and cutting edge entertainment while always engaging our member-based community.Echelon’s wide variety and high quality connective fitness equipment allow people to workout in their own space, in their own time and in their own way by delivering a community to inspire you, classes to challenge you, and instructors to motivate you. Experience connected home fitness unlike ever before with Echelon.
Echelon Fitness (echelonfit.com) has 325 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Fitness & Weight Lifting · Nashville, Tennessee
Excellent
Fitness & Weight Lifting · Knoxville, Tennessee
New
Fitness & Weight Lifting
Excellent
Fitness & Weight Lifting · Benicia, California
Excellent
Showing 52 reviews with 5 stars · Clear filters
Terri W.
Quickly I got my new bike seat, not overpriced and very happy with the efficient service
Response from Echelon FitnessMay 12, 2026
Thank you for your review! We’re so pleased to hear your new bike seat arrived quickly and that you’re happy with both the value and the efficient service. We appreciate your support and hope you continue to enjoy your Echelon experience!
John
It was great
Response from Echelon FitnessMay 12, 2026
Thank you for the feedback!
Hillary
I purchased a Stride Treadmill about a month ago and am really please with the entire experience now that I'm actively using the app to guide my tread workouts. The equipment setup was really easy, and I feel like this is going to be a game changer for my husband and me in terms of being able to get in a workout when we are short on time (we have a toddler and busy work schedules, like many). I really enjoy the app content and class selection and feel like there is such a large variety that I won't get bored, plus I have access to other types of workouts, like weight lifting, which will address other fitness goals of mine. Overall, very positive experience with Echelon.
jasmine G.
Great company and products! I am part of the majority of Facebook groups that members of Echelon have made and it is such a positive and fun community. All of the instructors and people at echelon really care about the members, they even throw member appreciation weeks! I like that they have a ton of different products so there are so many options to choose from for what fits your home and your budget. Happy to be part of the community!
Tayler O.
I have been apart of the Echelon Community for 3 years now and I honestly can say I will never pay for a trainer again. The on demand aspect lets me workout on my own time and the variety of classes allows me to get a full body workout in. I can't say enough good things about Echelon from the trainers to the customer service experience!
Chainz R.
I hear too many fake reviews here from people who just get upset over nothing. I just read most of them are people who want everything to be fixed right away. I guess most of you people never had new technology such as subscriptions etc.. crazy
Dawn B.
I love Echelon. I have the bike, stride, and row. I use app for all 3 plus fitpass. They are great!!!!!
Meredith
I started with the Ex1 and have used customer service twice. Once to replace a pedal and once after two years to replace my Ex1 with an Ex3. I also have the Reflect, the rower, and the stride. I have been very pleased with the classes, and the instructors, and found an amazingly supportive community of Echelon riders. This is the longest I have ever stuck with any workout routine.