Alexis L.
I have never been dissatisfied with…
I have never been dissatisfied with echelon I have purchased several units and I have no complaint

We are a global fitness company dedicated to inspiring and motivating healthy living through state-of-the-art technology and applications, immersive content, and cutting edge entertainment while always engaging our member-based community.Echelon’s wide variety and high quality connective fitness equipment allow people to workout in their own space, in their own time and in their own way by delivering a community to inspire you, classes to challenge you, and instructors to motivate you. Experience connected home fitness unlike ever before with Echelon.
Echelon Fitness (echelonfit.com) has 325 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Fitness & Weight Lifting · Nashville, Tennessee
Excellent
Fitness & Weight Lifting · Knoxville, Tennessee
New

Fitness & Weight Lifting
Excellent

Fitness & Weight Lifting · Benicia, California
Excellent
Showing 52 reviews with 5 stars · Clear filters
Alexis L.
I have never been dissatisfied with echelon I have purchased several units and I have no complaint
Yarah H.
I absolutely love all things Echelon! The interaction with the instructors, the competitions, and the celebrations.
Diane
Very pleased with the responsiveness of the team. I had hit the 1000 workout and inquired about getting the cube. They wrote right back and within the week it was at my door!
Debbie R.
The whole experience was great. When I ordered I had someone who assisted since I was have an issue with the website (using the old number). It was excellent When I called for status I was assisted quickly and professionally Now that I have the treadmill , I love it. The only issue is that the print pm screen is small and I have a hard time reading
William B.
You done a good job
Elke F.
Have really enjoyed my Echelon Fitness bike. I have the app as well and have used it to do more strength training and yoga related routines. The one small issue I had setting up my account was resolved immediately. I love the bike and have been super pleased with all the classes so far!
Sam W.
Prompt service at a reasonable cost.
Connie Y.
Echelon customer service is quick to respond. There was one hiccup. I received an offer code to use for my birthday, but when I tried to place an order, the code was not accepted. I contacted customer service and they prepared the order and made sure the code worked. Tracking information was available. And my order was received very quickly.
Response from Echelon FitnessMay 12, 2026
Hi Connie, Thank you for taking the time to share your experience. We’re so pleased to hear our customer service team was able to quickly assist with the birthday offer code issue and ensure your order was processed successfully. It’s also great to know your order arrived quickly and that the tracking updates were helpful. We appreciate your support and hope you enjoy your purchase! Echelon Fitness