Echelon Fitness Reviews | Read Customer Reviews of echelonfit.com

Echelon Fitness Reviews | Read Customer Reviews of echelonfit.com

Echelon Fitness reviews

Showing 52 reviews with 5 stars · Clear filters

Nena
Sep 2, 2026
I had been shopping for a ThermaChiller…
I had been shopping for a ThermaChiller for sometime. AI lead me here. Bumpy start really. After a week I didn't have a tracking number. I was able to contact the service line and have really great support through them. Very responsive. Love the ThermaChill and compression boots! Dream come true! So far so good!
Response from Echelon FitnessSep 10, 2026
Thank you for your review! We're sorry for the initial delay in receiving your tracking information, but we're delighted to hear that our Customer Support team was responsive and able to help. It's fantastic to hear you're loving both the ThermaChill and compression boots; “dream come true” is wonderful feedback! We hope you continue to enjoy them both.
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Charles B.
Sep 1, 2026
excellent service
attentive phone help
Response from Echelon FitnessSep 10, 2026
Thank you for your review! We're delighted to hear you received attentive and helpful support from our team. We really appreciate your feedback!
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customer
Aug 25, 2026
I love my classes thank you!
I love my classes thank you!
Response from Echelon FitnessSep 1, 2026
Thank you for your lovely review! We're delighted to hear that you're enjoying your classes and hope you continue to love your workouts with Echelon. Thank you for being part of the Echelon community! 🩵
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Matt O.
Aug 20, 2026
Easy order and fast shipping.
Easy order and fast shipping.
Response from Echelon FitnessSep 1, 2026
Thank you for your review! We're delighted to hear that you found the ordering process easy and that your order arrived quickly. Thank you for choosing Echelon! 🩵
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Jeffrey
Aug 6, 2026
Arrived on time…
Arrived on time…
Response from Echelon FitnessAug 19, 2026
Thank you for your review! We're pleased to hear your order arrived on time and hope you're enjoying your Echelon purchase. Thank you for choosing Echelon!
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Diane B.
Aug 5, 2026
They helped troubleshoot the problem.…
They helped troubleshoot the problem and come up with the solution very quickly. I ordered new parts which arrived in just a few days.
Response from Echelon FitnessAug 19, 2026
Thank you for your review! We're delighted to hear that our Customer Support team was able to quickly troubleshoot the issue and find a solution, and that your replacement parts arrived promptly. Thank you for choosing Echelon, and we hope you're back to enjoying your workouts!
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brenda T.
Aug 5, 2026
I love echelon
Everything went smooth and customer service was excellent
Response from Echelon FitnessAug 19, 2026
Thank you for your wonderful review! We're delighted to hear that everything went smoothly and that you received excellent service from our Customer Support team. We really appreciate your feedback and thank you for choosing Echelon!
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Thomas Z.
Aug 4, 2026
Product was delivered on time and in…
Product was delivered on time and in good working order. The echelon 8S stride met my expectations. We use a dally and enjoy it.
Response from Echelon FitnessAug 19, 2026
Thank you for your fantastic review! We're delighted to hear that your Stride-8s arrived on time, in great working order and has lived up to your expectations. It's wonderful to hear that it's getting plenty of use too! Thank you for choosing Echelon, and we wish you many more great workouts!
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