ebooktripReviews of ebooktrip.com

I scheduled a flight for me and my mom. After scheduling our flight, I received an email that said my flight was on hold because the name on my card could not be authenticated, or the bank did not approve the funds to be released. That information was incorrect. After notifying the airline I was told the price of my tickets had increased because of being put on hold. I was truly sadden and disappointed after finding out my bank was not the problem , but the airline failed to request the transaction. I really feel my tickets should be upgraded by the airline. First impressions are very important.

Smooth process

Avoid them at all cost. I booked four flights with them and they gave me a booking reference number and assured me my tickets were on their way. We made reservations and my daughter booked with the Copa Airlines on the same flight. We then secured a hotel. Two days later eBookTrip sent an email canceling our booking. They didn't even return my call! If there's a price hike in tickets between when you book and when they buy your tickets they will not honor their quote. They are not reputable.

This’s a scammed. I booked ticket for August, 2 months in advance, I got a booking ref number EB2801x and when I call just to make sure, they said if the airline charges more than I have to pay more, the price is never confirmed and that’s not their fault, that’s airline fault …I just canceled it while it’s within the cancellation window.

Mike Edward helped me figure out my booking and correct everything within an hour! Great service!

I spoke with Ernesto & he was the most professional and helpful representative. Thank you kindly for helping me.

This was an AWFUL experience. I tried to book tickets from Boston to Lucknow through these people. This trip consisted of three separate flights. They confirmed that all three of my flights were booked. When I reached Delhi, I found out that my flight to Lucknow was never booked! I was stranded at the airport in a country I don't know, and I had to buy another ticket. On top of this, they said that they can't refund me since the ticket was not booked!!!! Completely unacceptable! Zero professionalism, terrible service. DO NOT USE THEM

Good service crew