ebooktripReviews of ebooktrip.com

Was a good experience .thanks tom for helping me out good customer service

There was a problem with my booking, and I was contacted right away. I spoke with Rep. Marlin and he was very knowledgeable and attentive to my requests. I called again and got a different rep who was not as knowledgeable. I asked to be transferred to Marlin, and he got me a new booking the way I wanted. He is a valuable employee, and I commend his work.

Sandra Lee is the best. She convert problems of the customers in solutions!!!

Toms service was great and very helpful I liked how he handle my phone conversation over the phone

This took some time but Marcus really helped me through the entire process of me missing my flight and helped me rescheduled with minimal costs.

It started out like crap. My $98.00 ticker I was told by Jake had gone up to 150.00 I was upset and hung up. I wanted to make sure my card wasn't charged, so I called back spoke to Nickie I told her why I was calling and how the price went up $50. I hung up. She called me back and found a $120. Ticket for me. She was very kind and patient. Nickie did very good. Debby Barajas

Great& fast

difficult to reach for assistance. difficult to understand service reps. (heavy accents). ridiculous change fees. will NEVER use again